In-Room Dining Server $12/hr. (Full-Time)

PCH Hotels & Resorts
Birmingham, AL

Job Description

Job Description

As a member of our hospitality team, the primary responsibility of an In-Room Dining Server is to provide exceptional customer service in the Room Service department by receiving calls, taking orders, ringing up tickets, and ensuring accurate payment processing for Room Service orders. This role is also knowledgeable about menu options and can suggest additional items or upgrades to guests, enhancing their dining experience. A crucial part of this role is reconciling tickets to ensure all charges are accounted for and working closely with the kitchen and service staff to ensure timely delivery to guests' rooms for a seamless and enjoyable dining experience for guests.

  • Assist in expediting Room Service orders by coordinating with kitchen and service staff, ensuring timely delivery to guests' rooms
  • Maintain organized and accurate records of all orders, including details such as guest names, order contents, and delivery times.
  • Collaborate with servers and kitchen staff to address any special requests or modifications to orders, ensuring accurate and timely fulfillment of guest preferences.
  • Be familiar with the Room Service menu and have a thorough knowledge of all available items, ingredients, and preparation methods.
  • Demonstrate strong knowledge of the hotel's amenities, services, and promotions, providing guests with helpful information as needed.
  • Uphold high standards of cleanliness and organization in the Room Service area, maintaining a tidy workspace and ensuring a hygienic environment for food preparation and service.
  • Prioritize guest satisfaction and exceed expectations by providing personalized service and promptly addressing any concerns or issues raised by guests.
Posted 2025-07-30

Recommended Jobs

PICC Registered Nurse

Riverview Regional Medical Center
Gadsden, AL

Overview We are seeking a PICC Registered Nurse , otherwise known as a PICC RN.  The PICC RN is a Registered Nurse who specializes in placing and managing Peripherally Inserted Central Cathete…

View Details
Posted 2025-07-22

Physician Assistant

DOCS Health
Enterprise, AL

Job Description Job Description Description: Attention all Physician Assistants, we are calling you to partner with us as independent contractors providing services to our Military Service membe…

View Details
Posted 2025-07-17

1st Grade Sign Language Interpreter in Tuscaloosa, AL

Soliant
Tuscaloosa, AL

Job Description Job Description Degree in American Sign Language (ASL) Interpreting, certified ASL Interpreter credentials, and 1+ year of experience as an ASL Interpreter in educational settings…

View Details
Posted 2025-07-22

First Shift-Back of House Team Member

Chick-fil-A
Madison, AL

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain lif…

View Details
Posted 2025-07-25

Culinary - Cook III

The Hotel at Auburn University
Auburn, AL

Job Description Job Description Job Summary: Cook III will prep, set up, and provide quality service in all areas of Banquet kitchen production, including, but not limited to, all menu items s…

View Details
Posted 2025-07-29

Warehouse Associate

Denver Mattress
Madison, AL

Currently seeking Warehouse Associates to fill a position with Denver Mattress Company. Ideal candidates will have high energy and the desire to work in a fast-paced customer service driven environm…

View Details
Posted 2025-07-31

Hospitalist in Mobile, AL

Springhill Medical Center
Mobile, AL

Does a "round and go" hospitalist model sound appealing to you? Do you like the idea of being home to have dinner with your family each night? If your answer is yes, TeamHealth has the perfect opport…

View Details
Posted 2025-07-30

Operational Technology Engineer

Allied Reliability
Calvert, AL

Seeking an experienced, level 2 automation engineer that can assist our project and plant team launch an 600,000+ square foot, non-grain-oriented electrical steel manufacturing plant. We have an ene…

View Details
Posted 2025-07-24

Janitoral Worker

Aerotek
Huntsville, AL

Job Title: Janitorial Worker Responsibilities Sweep, mop, and polish floors using flat mops, rope mops, and iMops (electric floor polishers). Clean executive offices, general office spaces…

View Details
Posted 2025-07-22