Quality Manager (CEMS Services)

Job Description

Job Description

Summary/Objective

The Alliance CEMS Services Quality Manager (QM) reports directly to the Director of Quality. The ACS QM is an experienced professional in the field of emissions monitoring whose primary responsibility is to facilitate the quality program for the Alliance CEMS Services (ACS) business unit. This individual will collaborate with other members of the Quality team to identify and champion ACS and corporate continuous improvement initiatives.
Essential Functions

• Quality Management Program Development & Maintenance – Lead the implementation and ongoing management of a unified quality management system (QMS) across all ACS locations. Regularly review and update QMS procedures and policies to ensure alignment with best practices and corporate/industry standards.
• Quality Oversight, Compliance, and Risk Assessment – Ensure ACS meets all state and local regulatory requirements and corporate quality standards, as appropriate. Promotes a risk-aware culture; ensures efficient and effective risk and compliance management practices.
• Audit and Inspection Coordination – Plan and organize local and system audits.
• Issue Resolution – Ensure investigation and documentation of all non-conformance/non-compliance issues and customer feedback, identifying root causes and management’s timely resolution of necessary corrective actions.
• Continuous Improvement – Establish and monitor quality KPIs and summarizes for management.
• Documentation – Maintain and monitor corporate QA manual.
• Ethics – Perform the QA function independently to maintain independence from operations.
• Safety – Work safely, promote safe work practices in others, and ensure adherence to established chemical hygiene plan partnering with the ATG Safety team.
• Performs other duties as required, including support of the corporate Quality program. Organize documentation of customer feedback and non-conformances. Develop a process for root cause analysis for occurrences. Develop preventative and corrective actions. Work with training, operations, and other personnel to implement actions.

Required Qualifications
• Education – bachelor’s degree. Advanced certifications in quality management (e.g., ASQ Certified Quality Auditor or Six Sigma) preferred.
• Experience – Minimum of 5 years of experience in the environmental support industry; minimum 2 years of QA experience required
• Experience in change management, stakeholder engagement, and influencing people without authority along with the ability to harmonize diverse processes
Knowledge, Skills & Abilities
• Excellent written and verbal communication skills, with the ability to communicate complex technical information to various stakeholders
• Proficiency with Microsoft Office Suite and related software
• Familiarity with US EPA Regulations, including Parts 60, 63, and 75 and associated appendices; knowledge of Canadian regulations preferable
• Highly motivated to take ownership and drive initiatives with minimal direction
• Ability to communicate quality system values, rationale, principles, and ethics, and to coach quality and operational managers in the same
• Refined attention to detail and excellent organizational skills
• Valid driver’s license; must be able to meet a Motor Vehicle Review in accordance with Company policy

Supervisory Responsibilities
The QM will lead others through collaborative efforts across departments. This role involves managing the QA process and may include direct reports and/or dotted-line representation to other team members.
Work Environment
This job operates primarily in an office environment, but field support may be necessary for specialty projects.

Physical Demands
This job operates in an office setting. This role routinely uses standard office equipment such as computers and phones. Must be able to meet the physical demands of a typical office environment. Prolonged periods sitting at a desk and working on a computer. Field visits may require walking, climbing, and observations.

Travel
Approximately 20%.

Other Duties
Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice.

Employee Benefits:

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(K) Plan with Competitive Match
Continuing Education and Tuition Assistance
Employer-Sponsored Disability Benefits
Life Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired after July 1st)
Profit Sharing or Individual Bonus Programs
Referral Program
Per Diem & Paid Travel
Employee Discount Hub

In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The pay range for this position is depending upon the qualifications and direct work history details for the most applicable candidate. The range will vary from roughly $80-$95k yearly base salary.

Final Pay rate will be evaluated and determined after interview process.

Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.