Retail Sales Associate

Brand Ambassador

Serves as a Brand Ambassador, providing the ultimate customer service experience through a warm greeting, engaging conversation and fashion advice. The Retail Sales Associate is an expert in building a wardrobe and loves to sell a quality product, and cultivates and maintains client relationships through brand awareness.

Essential Functions:

• Performs activities associated with selling, stocking and ordering merchandise in the store
• Assists customers in locating merchandise and answering a variety of questions concerning general merchandise; demonstrates use of merchandise upon request
• Stocks shelves and tables with merchandise; keeps merchandise orderly and neat in appearance
• Totals prices and tax on merchandise selected by customer using cash register; accepts payment following established procedures for different types of transactions; makes change; issues sales receipt; calculates discounts when appropriate
• Counts and balances cash register and receipts
• Stamps or attaches price tags on merchandise and/or checks tagged prices to verify accuracy referring to price list
• Maintains a client book and contacts customers regularly when new products arrive
• Fills out specific forms to process transactions or special orders such as refunds
• Checks inventory periodically to obtain reorder information to replenish stock; informs designated staff member of product needs
• Checks inventory listing with actual inventory on shelf and reports discrepancies to supervisor
• Sets up promotional displays; makes signs or arranges merchandise on counters or tables to promote sales
• Keeps sales floor and stock area neat and orderly

Competencies:

• An experienced selling professional able to generate sales through relationship building with clients and the community
• Ability to build, manage and utilize a client list to increase sales
• A keen understanding of the importance of Customer Service these are keystones of the Peter Millar experience and the Retail environment we serve
• A self-motivated, self-starter with the ability to perform daily tasks with little supervision
• Excellent PR skills
• Positive attitude, great enthusiasm for the brand and outgoing personality
• Effective verbal and written communication skills
• Outgoing demeanor
• Ability to work in a team environment and assist others
• Ability to prioritize and meet deadlines as assigned with minimal supervision
• Ability to stand/stoop/bend/walk 8-10 hours during shift
• Ability to lift up to 20 pounds periodically

Desired Education and Experience:

• At least 2 years' experience in a lead selling role
• College degree preferred in business, marketing, fashion, or merchandising
• Basic understanding of sales principles and customer service practices
• Previous cash handling experience
• Technically savvy with experience in MS Office, internet searching, email, POS systems preferred

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!