Patient Access
Job Description
Job Description
Summary
Patient Access- Responsible for the daily operations of the clinic-based registration activities
- Serves as liaison between clinics and RC support teams
- Oversees primary patient access workflows including but not limited to:
- Benefit verification process
- Registration accuracy
- Service pre-payment/upfront collections
- Patient throughput
- Obtainment of any needed authorization for services.
- Reviews and monitors patient access key performance metrics
- Develops strategic direction for long-range registration improvement
- Ensures clinics are appropriately staffed for registration needs
- Provides onboarding support and ongoing education for registration staff
- Other duties as assigned
- BA degree in related field
- Minimum 5 years healthcare leadership experience in front office environments
- Ability to travel
- High School diploma
- 1-3 years related experience in call center customer service environment
Office environment. Sitting and keyboarding for extended periods of time. Frequent telephone use. High attention to detail and ability to focus. Moderate noise level.
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