Residential Loan Processor

Job Description

Job Description

Overview

Allen Mortgage, a dynamic and growth-oriented wholesale mortgage brokerage, is seeking an experienced and detail-oriented Residential Loan Processor to join our team. This role is ideal for someone who thrives in a fast-paced, team-driven environment and is passionate about helping borrowers achieve homeownership. The Loan Processor will play a key role in managing files from submission through funding, ensuring compliance, accuracy, and efficiency in every step of the loan process.

Key Responsibilities

• File Management & Documentation

  • Review and verify loan applications for completeness and accuracy.

  • Gather, organize, review, and upload borrower documentation to the lender portals.

  • Ensure compliance with federal, state, and investor guidelines, including TRID and RESPA requirements.

  • Verify income, employment, assets, and credit documentation.

• Communication & Coordination

  • Serve as a primary point of contact between loan officers, underwriters, title companies, appraisers, and customers.

  • Coordinate timely ordering and receipt of appraisals, title work, verifications, and insurance documents.

  • Proactively communicate loan status updates to all parties throughout the process.

• Pipeline Management

  • Manage multiple loans in the pipeline, prioritizing efficiently to meet closing dates.

  • Identify potential issues early and work collaboratively with brokers and lenders to resolve them.

  • Track and update loan progress within the company’s CRM or LOS system.

• Quality Control

  • Review and prepare final loan packages for underwriting submission and closing.

  • Ensure all lender conditions are satisfied before closing.

  • Maintain high standards of accuracy and compliance to prevent post-closing deficiencies.

Qualifications

• Experience: Minimum of 2+ years of residential mortgage processing experience.

• Knowledge: Strong understanding of Fannie Mae, Freddie Mac, FHA, USDA, and VA guidelines; familiarity with wholesale lender portals is a plus.

• Skills:

  • Exceptional attention to detail and organizational skills.

  • Excellent communication and problem-solving abilities.

  • Ability to work efficiently under tight deadlines.

  • Proficiency with computers and loan origination systems (Encompass, Lending Pad, or similar).

• Education: High school diploma required.

• Licensing: NMLS license not required but considered a plus.

What We Offer

• Competitive compensation package (base salary + performance bonus).

• Remote work flexibility and modern tools for digital processing.

• Collaborative, growth-oriented team culture.

• Opportunities for professional development within a growing brokerage.