Assistant Community Manager

Job Description

Job Description

Description:

Are you passionate about property management and ready to take the next step in your career? We’re looking for a motivated and detail-oriented Assistant Community Manager to join our team! In this role, you’ll support the Community Manager in all aspects of daily operations, helping to create a welcoming, well-maintained, and thriving community for our residents.

JOIN OUR AWARD WINNING TEAM!

2025 NAA Top Employer

Kennesaw, GA | March 17, 2025 – The National Apartment Association (NAA) has honored Henssler Property Management with a 2025 NAA Top Employers Award. This accolade celebrates member organizations that excel in fostering cultures of collaboration, innovation, and hard work. The awards highlight management companies and suppliers in the rental housing industry that have created safe, engaging, and caring work environments over the past year.

Henssler is proud to offer a GENEROUS benefits package to all our employees:

• Competitive salary
• Paid time off (3 weeks to start)
• 11 Paid holidays plus 6 half days
• Medical insurance (100% company paid for employee coverage), plus dental and vision
• Paid Parental Leave
• 401(K) with generous company match
• Life insurance (company paid for employee)
• Short and long-term disability insurance (company-paid)
• Continuing education support

What You’ll Do:

Financial & Administrative Support

• Assist with rent collection and ensure timely bank deposits and Yardi entries
• Help manage lease files and ensure proper execution of all documents
• Support eviction processes and utility cut-offs when necessary
• Maintain accurate records and assist with weekly staff scheduling

Resident Relations

• Provide exceptional customer service to current and prospective residents
• Address resident concerns and complaints with professionalism and care
• Conduct property tours and highlight community features and amenities

Maintenance Coordination

• Walk and inspect the property regularly to ensure quality standards
• Coordinate with maintenance staff to ensure timely apartment turnovers
• Monitor service requests and follow up on completion

Marketing & Leasing

• Stay informed about local market trends and neighborhood conditions
• Respond to leasing inquiries and guide prospects through the application process
• Review rental applications and assist with approvals or rejections

Safety & Compliance

• Participate in property inspections and safety meetings
• Ensure timely reporting of workers’ compensation claims and incidents

Requirements:

What We’re Looking For:

• 2+ years of onsite community management experience
• Reliable transportation for travel to assigned communities
• Working knowledge of Fair Housing Regulations
• Strong organizational and project management skills
• Proficiency in Microsoft Word and Excel ; Yardi experience is a plus
• Excellent communication skills—both written and verbal
• A team player who thrives in a fast-paced, customer-focused environment

Key Competencies:

• Customer Service Responds promptly, manages difficult situations with empathy, and follows through on commitments
• Communication Speaks and writes clearly; listens actively and seeks clarification when needed
• Teamwork Builds positive team spirit and supports others’ success
• Delegation Assigns tasks effectively and follows up on progress
• Interpersonal Skills Maintains confidentiality and professionalism
• Organizational Support Follows policies, meets deadlines, and supports company values

Why Join Us?

• Competitive pay and benefits
• Opportunities for growth and advancement
• Supportive team environment
• Make a real impact in the lives of residents and your community

Ready to take the next step in your property management career? Apply today and help us build communities where people love to live.