Team Member (Madison)

Job Description

Job Description

We're Hiring a Customer Service Associate!

Bring your energy, empathy, and excellence to Bubbles Express! As a Customer Service Associate, you’ll help create an experience where every customer leaves smiling and every teammate feels supported. At Bubbles, we’re not just washing cars—we’re lifting spirits, one clean ride at a time!

What You’ll Do:

• Show up ready to shine — arrive on time and prepared to deliver an awesome experience every shift.
• Welcome every guest — greet customers with positivity and walk them through our wash options with confidence and care.
• Keep things moving — process vehicles quickly, safely, and smoothly through the wash tunnel.
• Support our Unlimited Wash Club — help customers manage memberships, troubleshoot issues, and promote the benefits.
• Ensure safety first — load vehicles properly and double check that each one is ready for the wash to prevent damage.
• Maintain a spotless environment — keep the site clean, organized, and inviting for both guests and teammates.
• Tackle tasks with pride — complete general cleaning and maintenance duties throughout your shift both opening and closing of the store.
• Be the go to expert — answer questions clearly, quickly, and always with a friendly attitude.

What You’ll Need:

• Reliable transportation.
• Flexibility to work various shifts, including weekends.
• Positive attitude and genuine desire to make customers feel welcome.
• Strong communication skills, you’re comfortable talking with customers and teammates.
• Willingness to learn! We’ll teach you everything you need to know!

Who You Are:

• Quick problem solving and decision making skills.
• Ability to be on your feet for long hours at a time.
• Willingness to work in all weather conditions.
• Strong customer service skills.

What's in it for you?!

The position starts at a pay rate of $15/HR plus a generous benefits package including:

• FREE Snacks & Drinks – Stay fueled and focused.
• Weekly Pay – Get paid fast, every week.
• $1/HR Raise – Earn a $1/hour raise after training or 90 days, whichever comes first.
• Unlimited Car Washes – Keep your ride looking as fresh as your future.
• Membership Commission – Help others shine and earn while you do it.
• Paid Time Off Starting Day One – Because rest powers greatness.
• Flexible Scheduling – We work with you to build a schedule that fits.
• Growth Opportunities – We promote from within your path starts here.
• Regular Performance Reviews – Clear feedback, real growth, open conversations.
• Bubbles Cares Team Member Fund - built by the team, for the team. Support when life hits hard.
• No Experience Needed!- We’re looking for friendly, enthusiastic team players who love serving others. Don’t worry, we’ll teach you everything you need to know. In fact, three of our Partner Owners and our entire management team started in this very position. If you’ve got the drive, we’ve got the tools to help you grow. Let’s build a championship team together!

Why Bubbles Express?

At Bubbles Express, we're more than a car wash. We're a movement built on purpose, passion, and people. Here, you'll find more than just a job. We believe in creating a place where every person feels seen, supported, and inspired to grow. If you're ready to shine bright, make an impact, and have some fun doing it….Bubbles Express is the place to be!

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