Home Health Team Coordinator Scheduler Full Time

Make a Real Difference—One Patient at a Time

Aveanna Healthcare has grown tremendously during the past year through a series of exciting acquisitions and we are currently looking for a Team Coordinator Scheduler to join our dynamic home health care team. The Team Coordinator Scheduler the clinical operations and management staff members.

Hours: Monday - Friday 8:00am - 5:00pm onsite

Essential Job Functions:

• Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
• Provide daily analytical support and validation through our EMR system (Homecare Homebase) per industry regulations
• Daily activities can include but are not limited to:
  • Scheduling clinicians, notify physicians of care changes, perform pre-bill auditing
  • Send patient instructions
  • Verify receipt of proper documentation and follow up as necessary with clinicians, clients and families
  • Manage office calls, correspondance and meetings
  • Monitor office supply levels
  • Provide customer support
• Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative tasks and processing of client files in alignment of government/health care standards
• Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
• Participate in staff meetings and meets regularly with branch management for individual supervision to meet performance objectives
• Comply with HIPAA and Data Privacy Practices and regulation

Benefits Offerings:

• 401(k) with company match 
• Health, dental, vision, life, and pet insurance 
• Mileage reimbursement and cell phone allowance 
• Generous PTO, sick time, and paid holidays 
• Inclusion Day to celebrate what matters to you 
• Float Day for extra flexibility and balance 
• Up to 8 Hours of Paid Volunteer time yearly  
• No-Cost Employee Assistance Program (EAP) - unlimited mental health telephonic counseling sessions, support with identity left, Will preparation and travel assistance  
• Robust DEI company program because Inclusion is an Aveanna Core Value
• Tuition discounts and reimbursement 

Requirements:

• Proficient with Microsoft Suite
• Customer service experience
• Excellent written and verbal communication skills

Preferred:

• Prior scheduling Home Health scheduling experience
• Prior scheduling LTC experience
• Demonstrated proficiency in clinical assessments, documentation and compliance with policies and procedures

HHH

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.