Office Administrator

Gray’s Tree Service is a trusted leader in the tree care industry, proudly serving the community for over 25 years. Renowned for professionalism, reliability, and a commitment to high-quality service, Gray’s Tree Service values strong relationships with both clients and team members. The Office Administrator plays a key role in ensuring the smooth operation of daily business activities, with a focus on scheduling, customer communication, and resource coordination. This is an excellent opportunity to join a supportive, team-oriented environment with opportunities for growth and development.

Responsibilities

• Coordinate and manage daily work schedules for tree care services, including trimming, removal, planting, and maintenance.
• Act as the primary point of contact for customers, providing updates, responding to inquiries, and explaining service plans.
• Collaborate with field supervisors and crews to ensure accurate communication of job details and resource availability.
• Track job progress and crew performance, generating reports to support business goals and enhance customer satisfaction.
• Manage the allocation and scheduling of equipment, personnel, and materials.
• Adjust schedules and dispatch in real-time to accommodate weather delays or operational changes.

Qualifications

• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Proven problem-solving skills and adaptability in a fast-paced environment
• Proficiency in Microsoft Excel and QuickBooks
• Familiarity with tree care services or the green industry is a plus

Benefits

• Full healthcare, vision, dental, and life insurance coverage
• Paid holidays
• 401(k) with 4% company match
• Competitive wage based on experience
• Opportunities for career growth and leadership development
• Supportive, team-oriented work environment