IT Cloud Infrastructure Specialist

Job Description

Job Description

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

About this role:

OWL Services is looking for a IT Cloud Infrastructure Specialist to join our IT team. This is a hands-on technical role responsible for building and maintaining IT systems across Azure and on-premises environments. You’ll be a key contributor ensuring our infrastructure is secure, reliable, and ready to scale with the business.

This role is ideal for someone who enjoys working across both cloud and physical datacenter technologies, troubleshooting complex problems, and driving improvements in modern IT environments. This position will be a hybrid schedule from any of our major branch locations.

Responsibilities:

• Build, configure, and maintain Azure infrastructure services including VMs, networking, RBAC, monitoring, cost management, and backup/recovery solutions.
• Manage and support physical datacenter systems, including networking equipment, firewalls, virtualization platforms (VMware/Hyper-V), and backup solutions.
• Implement and manage identity and access controls across Entra ID, Okta, MFA, and other IAM frameworks.
• Troubleshoot and resolve issues across cloud and on-premises systems, ensuring minimal downtime and operational continuity.
• Assist in infrastructure modernization initiatives, including migrating legacy systems to cloud-first or colocation environments.
• Maintain clear and accurate documentation of system builds, configurations, network diagrams, and operating procedures.
• Collaborate with IT leadership, security, and external partners to ensure infrastructure aligns with organizational standards and compliance requirements.
• Successfully manage and deliver long-term projects by demonstrating strong organizational skills and ensuring initiatives are carried through to completion.
• Stay current with emerging cloud and infrastructure technologies and recommend improvements for scalability, cost efficiency, and performance.

Requirements and Skills:

• 5–7 years of hands-on experience managing Azure infrastructure (IaaS, PaaS, RBAC, cost management, monitoring, networking).
• Strong technical expertise in on-premises datacenter operations—including networking (Fortinet firewalls, switches, routers), virtualization (VMware/Hyper-V), and storage systems.
• Proficiency with identity and access management platforms such as Entra ID (formerly Azure AD), Intune, and Okta.
• Experience with endpoint and systems management tools (NinjaOne, ConnectWise, Microsoft 365/O365).
• Knowledge of network security best practices and experience supporting secure architectures (Zero Trust, PAM, MFA).
• Proven ability to deliver infrastructure projects independently and resolve complex technical issues.
• Strong communication skills, with the ability to document technical processes clearly and collaborate across teams.

Compensation and Benefits

• 10 Paid Holidays
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.

Req: #3214