Quality Assurance Supervisor (Swing Shift)
Foster Farms has been serving families since 1939. Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available. Our commitment to excellence, honesty, quality, service, and our valued team members will shine through in everything we do.
Foster Farms is always looking for talented individuals to join the Foster Farms team. We offer the experience of a large organization, however operate like a family business. More than half of our job openings are filled by internal promotion, and we encourage team members to gain a variety of experiences across different functional groups.
Job Description
The FSQA Supervisor works under FSQA management guidance to ensure compliance with Foster Farms, FSIS/USDA, and customer requirements. Oversees and administers the Food Safety and Quality Assurance (FSQA) programs. Directly supervises and guides hourly FSQA team members at the processing plant. Responsible for assessing and problem-solving food safety and quality issues within the facility.
Essential Functions:
- Hire, supervise, and train hourly FSQA technicians in the monitoring, verifying, and validating food safety programs such as HACCP, SSOP, and pre-requisites, as well as Foster Farms corporate programs such as metal detection, allergen, pest control etc.
- Responsible for monitoring data and addressing processing, sanitation, and maintenance related issues in a timely manner via hands-on involvement.
- Communicate non-conformances (product quality or regulatory) to FSQA and operations management in a timely manner.
- Authorized to place non-conforming product on FSQA hold if it does not meet Foster Farms standards, customer expectations or legal requirements. In addition, this position works with senior FSQA management to render decisions regarding product disposition, including release or disposal of product.
- Interface with USDA/FSIS personnel for regulatory non-compliance resolution and information requests. Provide communication support (written and verbal) to production management team for establishing corrective and preventive actions in response to non-compliances.
- Actively assist operations management in training new production employees to ensure competence with GMPs, food safety requirements, and quality criteria.
- Assist in developing and maintaining current FSQA programs and adjust programs to ensure compliance with regulatory and internal standards.
- Maintain FSQA data reporting systems, communicating trends and root-cause analysis to management for deficiency resolution and process improvement.
- Actively participate in projects (FSQA or operations) and activities to modify, retrofit and improve performance from a food safety and/or quality perspective.
Qualifications
- BS Degree preferred (preferably Food Science, Meat/Animal Science, or related science field).
- Previous exposure to food processing, food safety, and/or quality programs is preferred.
- Previous experience with HACCP, SSOP programs, and/or FSIS food safety regulations is preferred.
- Detail oriented with analytical aptitude; exposure to Statistical Process Control is beneficial.
- Strong writing and presentation skills.
- Bilingual in Spanish is of benefit, dependent on local, hourly staff.
- Ability to make product disposition decisions independently and under the direction of FSQA management.
- Ability to render sound judgment regarding food safety risks and/or product quality defects.
- Ability to coach and develop hourly employees, former supervisory experience is preferred.
- Proficient use of Microsoft including Excel, Word, and PowerPoint.
- Ability to work flexible hours.
- Ability to travel for limited business-related visits (other plants) or conferences
Additional Information
All your information will be kept confidential according to EEO guidelines.
Foster Farms is an Equal Opportunity Employer – Minorities, Females, Veterans and individuals with disabilities are encouraged to apply.
Foster Farms participates in E-Verify during the hire process at all locations for all new Team Members.
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