Administrative Assistant 3 - AL
Genesis Technical is seeking an Administrative Assistant 3 in Birmingham, AL. for a one year+, onsite assignment. The ideal candidate will have excellent phone and software skills in a call center or customer service environment.
Job Description
- Provide expert-level administrative support and leadership to the team, leveraging over 11 years of experience to ensure seamless operations and enhance organizational efficiency.
- Experience in call center or service center environment is preferred
- Ability to work proficiently in LearningSOurce, Oracle HCM, Case Management System, and Microsoft Office
- Must possess excellent problem solving and organizational skills with the ability to organize data and facts with strong attention to detail and have the ability to handle a high pressure/high stress environment.
- Possess excellent phone etiquette.
- Experience with Learning Management systems is a plus.
- Manage multiple high-profile initiatives simultaneously without loss of composure while continuing to fulfill other job-related tasks.
- Ability to handle multiple priorities simultaneously on work that is complex and varied in nature without sacrificing quality.
- Ability to perform routine repetitive tasks while maintaining superior quality.
- Ability to work cohesively in a team environment.
- Handle highly sensitive and confidential information with utmost discretion and professionalism, always maintaining a high level of confidentiality.
- Act as a primary point of contact for internal and external stakeholders, providing exceptional communication and interpersonal support.
- Outstanding communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
-Health, dental, PTO and more!
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