Warehouse Logistics Manager
We have an outstanding career opportunity for a Warehouse Logistics Manager to join a leading Company located in the Opelika, AL surrounding area.
Responsible for total branch performance in accordance with company policy and procedures. Create and execute the branch business plan. Ensure store profitability and manage and develop branch personnel. Plan, implement, and manage areas of responsibility to facilitate continuous improvement and personal growth while supporting company goals, missions, and vision.Provide sound leadership for the branch.
Responsibilities:
- OPERATIONS MANAGEMENT:
- Direct warehouse operations.
- Maintain necessary inventory levels, order materials, route deliveries, and pickups.
- Maintain branch security, including opening and closing of the branch.
- Attend weekly branch manager's meetings.
- Complete and submit in a timely mannerall necessary paperwork regarding personnel, accounting, accounts payable, etc.
- Manage workflow to assist staff in balancing priorities, providing backup support if needed, and otherwise ensuring that all work is accomplished with an appropriate sense of urgency.
- Be willing, able, and capable of performing any branch job function as needed.
- Reconcile inventory discrepancies and adjustments
- Help plan/maintain facility layout to promote safety, security, and productivity while leveragingavailable space.
- Ensure the facility is maintained in a neat and professional manner.
- Solicit feedback from subordinates, peers, and other team members with the goal of personal or operational improvement.
- EMPLOYEE MANAGEMENT:
- Assigns and directs all work performed in the branch and supervises all areas of operation in accordance with established company policies/procedures, objectives, and applicable laws.
- Through management decisions, communication, and behavior, create a culture anda team that workstogether to meet customer needs and achieve desired results.
- Participate in the recruiting and interviewing process of new employees.
- Oversee training as well asidentify and foster development opportunities for all branch personnel as required or needed.
- Periodically evaluate the performance of branch personnel,and develop goals and objectives.
- Provide both formal and informal feedback on a regular basis.
- Ensure the safety of all employees, seeingthat safety rules are followed, hazardous conditions are corrected, and equipment and vehicles are properly maintained.
- Promote an environment of empowerment, respect, and trust while holding team members accountable for their actions.
- SALES & ACCOUNT MANAGEMENT:
- Workwith other team members, customers, and key suppliers to solvespecific challenges and leveragegrowth opportunities.
- Maintain contact andfriendly relationships with customers and suppliers, buildinga favorable company image.
- Resolve problems and complaints as they arise.
- Direct and coordinate counter efforts. Assist in account development.
- Successfully resolve customer issues in a timely and professional manner.
- Maintain a positive attitude towards customers and associates by being friendly and courteous.
- Provide customer assistance as needed; this will include over-the-counter, over the phone, etc.
- Penetrate all targeted accounts and radiate sales from within the client base.
- Overcome objections of prospective customers.
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
- Build and foster a network of referrals to create new opportunities for gross profit growth.
- Generate, develop, and maintain new customer accounts to increase revenue/gross profit, by cold calling when necessary.
- Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.
- Actively manage call schedule to adequately cover assigned territory in a time-efficient manner.
- Usemarketing data where applicable forsales management software tools tomaximize sales efficiency and effectiveness.
- Maintain accurate records, such as, but not limited to: expense reimbursements, fuel expenses, and timecards.
- Continuously update product knowledge.
- Stay informed and educated as to product inventory and applicability.
- Understand product applications and help customers in their selections.
Basic Hiring Criteria:
- Minimum 3 years of work experience.
- Previous management experience.
- Fork Truck Certified.
- Must possess a valid driver's license.
Desired Qualifications:
- Demonstrated ability to convert prospects into customers.
- Strong problem identification and objection resolution skills.
- Exceptional verbal communication skills.
- Exceptional organization skills.
- Ability to lift 50lbs.
- Excellent listening skills.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Ability to perform basic mathematical calculations.
- Proficient with Microsoft Office.
- High level of integrity and work ethic.
- Strong written communication skills.
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