Distribution Supervisor

CoAdvantage Summary:

CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers' compensation and core HR management. Headquartered in Bradenton, Florida, CoAdvantage has offices throughout Florida, Georgia, Alabama, Texas, Oklahoma, Colorado, California, North Carolina, New Jersey and New York, and serves more than 100,000 worksite employees in all 50 states. We're looking for the best professionals in our markets who are interested in building a successful and rewarding career and be part of a focused, energetic team dedicated to delivering excellence to America's small business owners.

Position Summary:

The Distribution Supervisor oversees all aspects of outgoing payroll-related shipments within the Professional Employer Organization (PEO). This role is responsible for ensuring the accurate, secure, and timely delivery of payroll checks, tax forms, and compliance documents to clients across multiple locations. The Distribution Supervisor supervises daily shipping operations, payroll support, vendor relationships, and staff to maintain efficiency, accuracy, and exceptional client service.

Essential Job Functions:

• Supervises the end-to-end shipping process for all payroll checks, reports, and related materials.
• Ensure timely packaging, labeling, and dispatch of payroll shipments via UPS, FedEx, USPS, or courier services.
• Monitor delivery timelines and proactively address any delays or errors in shipment.
• Maintain chain-of-custody procedures to ensure secure handling of sensitive client and employee data.
• Coordinate daily pickup and drop-off schedules with carrier partners.
• Handles incoming and outgoing mail.
• Assist the payroll team with data entry.

Process & Compliance Management

• Develop, document, and enforce shipping policies and procedures that meet PEO compliance and confidentiality standards.
• Ensure all shipments meet internal audit and regulatory requirements, including secure storage and disposal of confidential materials.
• Monitor costs and negotiate shipping rates and contracts with carriers.
• Maintain accurate shipment logs and tracking information for audit readiness.

Team Leadership

• Supervises the distribution and payroll support teams to ensure workload balance and adherence to deadlines.
• Train staff in proper shipping procedures, payroll support, security protocols, and quality standards.
• Evaluate team performance and implement continuous improvement initiatives.
• Partner with Payroll, Finance, and Client Services teams to ensure coordinated and efficient operations.

Technology & Reporting

• Utilize shipping software and payroll systems to manage shipping labels, tracking, and reconciliation.
• Utilize payroll software for accurate entry of employee maintenance by team.
• Generate and analyze daily shipping reports to ensure accuracy and performance targets are met.
• Identify and implement opportunities for automation or process improvement within shipping workflows
• Regular attendance is required for the position.

Required Skills and Experience:

· Must have high school diploma or equivalent.

• The position requires excellent clerical and administrative skills with emphasis on verbal and written communication skills (in English), good common sense; positive attitude; willingness to take initiative; and ability to maintain confidentiality.
• Ability to type with speed and accuracy.
• Ability to work independently and trouble shoot when needed without escalation.
• Ability to maintain simple and moderately complex records in an orderly and accurate manner.
• Ability to work accurately and quickly under company deadlines.
• Ability to deal with clients and employees in an efficient and professional manner.
• Ability to operate computer hardware and to work with software applications.
• Communication skills – ability to express ideas clearly and concisely, in writing and verbally.
• Interpersonal skills – cooperative, courteous, flexible and good natured.
• Effective work skills – conscientious, persistent, resourceful, productive and active.
• Must have the ability to make decisions and judgments.
• Must have the ability to multi-task.
• Must have excellent customer service skills.
• Must have attention to detail and accuracy.
• Must have experience using MS Word and Excel, Outlook, etc.
• Must be able to work late and be flexible as needed.

EOE

CoAdvantage is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.