Front Desk Agent

Job Description

Job Description

Please send your application to [email protected]! We look forward to hearing from you!

Who We Are

Located in the heart of Mobile, AL, Mid-Towne Works is a modern coworking and executive office space committed to empowering professionals, entrepreneurs, and small businesses. We offer fully furnished private offices, flexible coworking options, and premium amenities within a collaborative and welcoming environment. More than just a workspace, we cultivate a thriving community—connecting members with resources, networking opportunities, and personalized support to help them grow and succeed. Whether you’re launching a startup or scaling an established business, Mid-Towne Works provides the space, services, and support to make it happen.

Job Summary

We are seeking a professional and enthusiastic Front Desk Agent to serve as the first point of contact for our members and guests. This key role ensures a positive first impression, smooth front desk operations, and exceptional customer service. The ideal candidate is highly organized, personable, and adaptable—able to manage multiple tasks while maintaining a warm and professional demeanor.

Duties

• Greet and assist clients, members, and visitors with a welcoming, professional attitude.

• Manage conference room bookings and calendars to ensure smooth scheduling.

• Process payments (cash, check, credit card, and money orders) accurately.

• Sort and distribute incoming mail and packages for tenants and members.

• Operate a multi-line phone system, directing calls with excellent phone etiquette.

• Perform data entry, maintain accurate records, and manage filing systems.

• Provide general administrative support including typing, proofreading, and correspondence.

• Keep the office organized through effective clerical support and filing.

• Assist with customer support inquiries, ensuring a high standard of service.

• Collaborate with team members to maintain smooth daily operations.

• Draft and schedule posts for social media platforms.

Skills & Qualifications

• Proficiency in Microsoft Office and Google Workspace.

• Strong computer literacy and ability to learn new software quickly.

• Excellent organizational skills and attention to detail.

• Effective time management and ability to prioritize multiple tasks.

• Strong customer service skills with professional communication.

• Familiarity with clerical tasks such as filing, data entry, and calendar management.

• Prior experience in hospitality, front desk, or sales preferred (will train the right candidate).

• Bilingual skills a plus, though not required.

• Experience in social media management or graphic design is a bonus.

Why Join Us

This is a unique opportunity to be part of a dynamic, supportive team where your contributions are valued. At Mid-Towne Works, we pride ourselves on our inclusive and welcoming culture, believing individuality is key to a happy and fulfilling work life.

This position offers a highly flexible schedule tailored to your needs—with the only fixed requirement is that you must be available to work every Saturday from 9 AM to 3 PM . Aside from that, you can practically set your own hours (up to 20 per week), making this an excellent fit for those seeking a balance between work and personal life.

Come as you are—we want to meet the real you!

Company Description

Located in the heart of Mobile, AL, Mid-Towne Works is a modern coworking and executive office space committed to empowering professionals, entrepreneurs, and small businesses. We offer fully furnished private offices, flexible coworking options, and premium amenities within a collaborative and welcoming environment.

More than just a workspace, we cultivate a thriving community—connecting members with resources, networking opportunities, and personalized support to help them grow and succeed. Whether you’re launching a startup or scaling an established business, Mid-Towne Works provides the space, services, and support to make it happen.

At Mid-Towne Works, we pride ourselves on our inclusive and welcoming culture, believing individuality is key to a happy and fulfilling work life.

Company Description

Located in the heart of Mobile, AL, Mid-Towne Works is a modern coworking and executive office space committed to empowering professionals, entrepreneurs, and small businesses. We offer fully furnished private offices, flexible coworking options, and premium amenities within a collaborative and welcoming environment. \r\n\r\nMore than just a workspace, we cultivate a thriving community—connecting members with resources, networking opportunities, and personalized support to help them grow and succeed. Whether you’re launching a startup or scaling an established business, Mid-Towne Works provides the space, services, and support to make it happen. \r\n\r\nAt Mid-Towne Works, we pride ourselves on our inclusive and welcoming culture, believing individuality is key to a happy and fulfilling work life.