Automotive Service Advisor
Job Description
Job Description
- Greeting customers and directing them to an available technician
- Consulting with technicians about needed repairs
- Answering customer questions about service outcomes and consulting with technicians when necessary
- Informing customers about potential cost savings and warranty protections
- Overseeing and managing the service center's scheduling and workflow
- Informing customers of changes in service or when their vehicle is ready to be picked up
BENEFITS
- Medical
- Dental
- Vision
- 401(k)
- Paid Training
- Paid Vacation
- Holiday Pay
RESPONSIBILITIES
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Recommended Jobs
Speech Language Pathologist (SLP)
Job Description Job Description Job Title: Speech-Language Pathologist (SLP) Location: Attalla, AL Schedule: Monday – Friday, 8:00 AM – 4:00 PM Hours: 40 hours per week
Custodian/Sweeper Operator
Seneca Foods Corporation Seneca Foods Corporation of Montgomery, MN, a food production and distribution center located approximately 35 miles southwest of the Twin Cities metro, currently has an openi…
Restaurant Kitchen Manager
Job Description Job Description Our franchise organization, TA Corral, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! At Golden Corral, we know t…
Freelance Recruiter - Start Today
Company: RECXCHANGE Job Type: Monthly Salary: $3000 - $11000 per month
Direct Ministry I - Fairhope, AL
If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub . Applying externally…
Sand Sculpting Instructor
Job Description Job Description ☀️DREAM JOB ALERT☀️ We're hiring Sand Sculpting Instructors for 2026! You will be teaching our beginner, one hour sand sculpting classes to private groups alon…
Hazmat CDL Driver- Thomasville, AL
Job Description Job Description Top Job Located in Thomasville, AL Salary: $23+ DOE CDL Driver (Hazmat Endorsement Required) Pay: Starting at $23.00+ per hour DOE (Depending on Experie…
Travel Nurse RN - Cardiovascular Intensive Care Unit in Tuscaloosa, AL
Registered Nurse (RN) | Cardiovascular Intensive Care Unit Location: Tuscaloosa, AL Agency: AMN Healthcare Pay: Competitive weekly pay (inquire for details) Shift Information: Nigh…
Service Advisor (Chattanooga)
Responsibilities * Greets customers promptly * Obtains customer and vehicle information * Clearly reports all vehicle symptoms as described by the customer * Determines and recommends neede…
Sr. Project Engineer, Capital Projects
Trueline is seeking a Sr. Project Engineer, Capital Projects or Project Engineering Manager to join their manufacturing division that makes components for water systems and infrastructure in the Bi…