Quality Specialist

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Overall objective of the job

Maintain and improve the local Quality and Food Safety programs aligned with global policies, regulatory and customer requirements.

Participate in local Vendor and Customer Quality Programs aligned with global policies

Manage Customer Complaints and drive performance improvement/compliance of Customer requirements

Main Accountabilities / Outcomes

Manage local Quality and Food Safety programs aligned with global policy

• Support the maintenance of the local quality/food safety documentation

• Maintain the local quality, food safety and food defense programs along with the specific responsibilities for programs such as halal, kosher and organic.

• Lead and perform Internal audits and monthly food safety inspections

Implement Quality and Food Safety Programs aligned with global policies

• Support the implementation of globally agreed quality and food safety system requirements from customers

• Support the implementation of globally new or updated global/regional quality andfood safety system policies

• Manage/support customer audits and resulting improvement plans

• Manage/support regulatory audits and resulting improvement plans

• Manage/support certification/program audits and resulting improvement plans

Manage Customer Complaints and drive performance improvement/compliance of Customer requirements

• Implement globally /regionally agreed quality requirements from customers

• Manage Customer Complaints, provide response and escalate as needed

• Drive/Coordinate initiatives to improve customer complaints performance

Key KPIs

• Quality and Food Safety Systems Compliance (Certifications/FSSV score)

• Customer Complaint rate

• Internal non-conformance rate

Functional alignment

• No direct reports.

• Member of the Site Local Quality team

• Key stakeholders: Operations, Global/Regional Quality, Purchasing, Supply Chain, Production and Regulatory.

Required background / skills

• Bachelor degree in Chemistry, Microbiology, Food Service or related field with minimum 3 years experience in Quality Assurance/ Management/Control.

• Strong background in Quality and Food Safety Systems such as ISO 9001, ISO 22000, FSSC 22000, FDA requirements(PCQI), Food Defense. Lead/internal auditor experience. Kosher,

• HACCP Certification, or USDA

• Strong computer knowledge with such systems as SAP, Databases, Microsoft Office products.

Benefits

Benefits include medical, dental, vision and a high matching 401k plan

#LI-onsite #ZR

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual’s voice is valued and has the power to shape our world. Join us in making a difference together.