Client Success Representative (Remote)
Job Description
Job Description
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.
Responsibilities and Duties
- Develop and nurture relationships with selected accounts for successful campaigns.
- Be a trusted advisor and expert in our DemandFactor offerings.
- Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
- Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
- Manage account documentation, including reports and recommendations.
- Handle post-sale account management, fostering growth through great customer service.
Qualifications
- Excellent written and verbal communication skills with a strong connection to customer success.
- Minimum two years of account management or customer service experience preferred.
- Highly organized and detail-oriented, able to handle over 30 clients effectively.
- Ability to thrive collaboratively in a team and independently with minimal supervision.
- Strong problem-solving skills, with the ability to engage and interact with internal teams.
- Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
- Comfortable learning various software, from MS Office (Excel) to CRM systems.
- Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment
Recommended Jobs
Technician Apprentice
Job Description Job Description Technician Apprentice Department: Service Reports To: Service Manager Overview The Apprentice Technician’s main responsibility is to perform high-qual…
RECEPTIONIST/DOCUMENT SCANNER
Job Description Job Description ReceptionistGeneral Purpose: The primary responsibility of this position is to answer all incoming calls and provide assistance to visitors entering the facility…
Hotel Housekeeping
Job Description Job Description We are looking for a housekeeper to help maintain our guestrooms and common areas: Key Requirements: Must have the ability to communicate effectively with gu…
Payroll Specialist
Job Title: Payroll & Accounts Payable Specialist Location:Mobile, AL Employment Type:Full-Time Department:Payroll / Finance Reports To:Accounting Manager Position Summary The Payroll & Accounts…
Project Manager
Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Bonus based on performance ~ Competitive salary ~ Dental insurance ~ Donation matching ~ Health insurance ~ Pai…
Shipfitter
Labor One is hiring Shipfitters for a shipyard in Panama City, FL. Shipyard Experience is required. Housing assistance is available. Please contact our team for more information! Cell: (…
Maintenance Supervisor
Job Description Job Description Maintenance Supervisor Automation Personnel Services is looking for a Maintenance Supervisor for a company based in Tuscaloosa, AL. In this role, you will have …
Hands On Working Kennel Manager/Dog Trainer
Job Description Job Description Hands on Working Kennel Manager/Dog Trainer Location: Middle Tennessee Job Type: Full-Time | On-Site About Riverview Farm Kennel Do you have a passio…
Clanton Russell Do-It Center - Warehouse Manager
Warehouse Manager , or a Warehouse Supervisor, oversees operations at a warehouse or storage facility to ensure that all incoming and outgoing inventory is processed according to schedule. Their dut…
Wine Field Sales Representative
Alabev Wine Sales Representative: Our company is looking for a sales representative to be responsible for generating leads and meeting sales goals. Duties will include sales presentations, in-market…