Vice President of Hospice Operations
Position Summary
A strategic and experienced healthcare executive is sought to lead and scale hospice operations across multiple service areas. This role integrates operational leadership, clinical quality oversight, regulatory compliance, and financial stewardship to guarantee high-quality, compassionate end-of-life care for patients and their families.
Key Responsibilities
- Lead day-to-day hospice operations across regions or service lines, establishing operational priorities and ensuring consistent care delivery.
- Oversee clinical quality programs, monitor performance metrics, and implement continuous improvement initiatives to enhance patient outcomes and satisfaction.
- Ensure adherence to federal, state, and payer regulations, including Medicare Conditions of Participation, accreditation standards, and internal policies.
- Develop and manage operating and capital budgets; track revenue cycle performance, utilization trends, and cost controls to achieve financial objectives.
- Build, mentor, and retain high-performing interdisciplinary teams, encompassing nursing, social work, spiritual care, operations, and admissions.
- Collaborate with executive leadership to define strategy, expand services, and identify growth or partnership opportunities.
- Direct risk management, quality assurance, and incident response processes; present performance results and improvement plans to the executive team and board.
- Represent the organization to external stakeholders, referral sources, community partners, and regulatory agencies.
Minimum Qualifications
- Bachelor’s degree in nursing, healthcare administration, business, or a related field; Master’s degree preferred.
- At least 5 years of progressive leadership experience in hospice or palliative care operations, with a proven record managing multi-site programs.
- Strong background in clinical operations, regulatory compliance, and knowledge of Medicare hospice requirements.
- Demonstrated financial expertise, including experience managing budgets, profit and loss statements, and revenue cycle metrics.
- Ability to travel regionally 3-4 weeks per month
Preferred Qualifications and Skills
- Master’s degree in Nursing, Health Administration, MBA, or MPH.
- Licensed clinician (RN, NP, or equivalent) or substantial clinical oversight experience.
- Experience with accreditation surveys and payer audits.
- Exceptional leadership and people-management abilities, with a history of building growth-oriented cultures.
- Advanced analytical and technology skills, with familiarity in EMR systems, quality dashboards, and operational analytics.
- Excellent communication, negotiation, and stakeholder engagement skills.
Compensation and Benefits
- Competitive base salary with performance-based incentives and equity opportunities.
- Comprehensive benefits package, including medical, dental, vision, retirement plan, and paid time off.
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
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