Network Administrator

Interweave Technologies provides IT technology solutions for customers throughout the US. We are currently looking to add a Senior Network Administrator. This position is a client-facing resource for our company. The successful candidate will develop high-level relationships with clients through ongoing communications that maximize up-time and further advance client productivity and profitability through technology.

Responsibilities:

• Demonstrate a high level of organizational skills and the ability to self-manage and prioritize a dynamic workload.
• Address customer concerns in reference to products and services rendered.
• Work on all aspects of IT infrastructure – on-premise and Microsoft 365 cloud applications.
• Troubleshoot customer technical issues.
• Design, test, and implement servers, networks, hardware, and software.
• Manage and maintain tickets assigned and hours billed to show initiative to address items based on priority/severity level.
• Plan, coordinate, and implement network security measures that protect data, software, and hardware.
• Participate and engage ideas, processes, and actions to improve service, workflow, environment, and culture.
• Assist, train and mentor junior technicians.
• Perform other duties as assigned.

Skills:

• 7 years experience in Information Technology with advanced problem-solving skills.
• Experience in user technical support, network administration, network architecture/design, systems administration, and support activities in multi-user network environments.
• Demonstrated proficiency in MS Office 365.
• Working knowledge of Microsoft 365 product suite.
• Experience moving on-premise infrastructure to Microsoft 365 cloud.
• Demonstrated proficiency in DHCP, DNS, and AD.
• Demonstrated proficiency with network equipment - routers, firewalls, access points, & switches.
• Knowledge and experience with MSP Management tools are a plus.
• Security +, Linux, Microsoft, or Cisco certifications are a plus.
• Knowledge of PBX/Telephone equipment is a plus.

Education:

• Minimum education - Advanced training in Information Technology or Information Security
• Two- or Four-year degree from an accredited institution preferred.

Qualifications:

• Must have experience with IT hardware, networks, software installation, and Microsoft 365.
• Ability to create and provide innovative solutions to complex technical problems.
• Ability to communicate effectively with senior management and other departments.
• Must have 7 + years of experience working in IT (MSP experience is preferred).
• Excellent oral and written communication skills.
• Self-starter with exceptional problem-solving abilities coupled with a “get it done” attitude.
• Exercise the highest ethical standards.
• Successful completion of a drug screening and a criminal background check.
• Valid Driver’s License and transportation.

Benefits:

• Health, Vision, and Dental insurance.
• Holidays, Vacation, and Sick leave.