IT Manager

Snelling of Huntsville has a Client with an immediate need for an IT Manager . This is a fast-growing, family-owned manufacturer of outdoor-recreation products. The IT Manager will be the strategic owner of Client’s ERP, business systems, and application development , ensuring the technology supports rapid growth, operational efficiency, and innovation.

This role is not a pure hands-on technical position — Client already partners with a managed service provider (MSP) for network, Tier 1/2 support, and cybersecurity. Instead, the IT Manager will:

• Lead ERP (NetSuite) administration, reporting, and integration.
• Oversee and mentor two internal IT software support staff (strong in C#).
• Expand team skills in NetSuite and PHP.
• Provide direction for application development and cross-system integrations.
• Hold external vendors accountable for performance and value.

Key Responsibilities of the IT Manager

Leadership & Team Development

• Supervise and coach two IT software support staff.
• Build team capability in NetSuite administration and PHP.
• Establish coding/documentation standards and peer-review practices.

ERP & Business Systems

• Act as Client’s ERP (NetSuite) administrator and primary contact.
• Oversee ERP enhancements, module rollouts, upgrades, and user training.
• Deliver reporting, dashboards, and business intelligence from ERP data.
• Support integrations with CAD/Genesis, MES/WMS, and shop-floor systems.

Application Development & Integrations

• Guide team in maintaining and enhancing C# applications.
• Oversee conversions from VBA/AutoLISP to C#.
• Coordinate PHP and low-code automation projects.
• Drive API/ETL integrations between ERP, CAD, and production systems.

Vendor & Partner Management

• Serve as the main liaison to MSP (network, Tier 1/2 helpdesk, cybersecurity).
• Oversee performance against SLAs, manage contracts, and escalate issues.
• Coordinate with ERP consultants, integrators, and third-party developers.

Cybersecurity & Compliance (Governance)

• Ensure NIST/ISO-aligned policies are implemented and maintained.
• Oversee incident response readiness and annual penetration tests.
• Lead employee training in security awareness.

Strategic Planning & Projects

• Own the 3–5 year IT roadmap, including ERP evolution and automation.
• Partner with leadership to align technology investments with business goals.
• Lead IT projects (ERP expansions, integrations, dashboards, etc.) with clear ROI and change management practices.

Qualifications of the IT Manager

Required

• Bachelor’s degree in IT, Information Systems, or related discipline.
• 5+ years progressive IT leadership or ERP/system ownership experience.
• Strong background in ERP (NetSuite preferred), reporting, and integrations.
• Experience with programming/scripting (C#, PHP, Python, or JavaScript).
• Demonstrated vendor-management and project leadership skills.

Preferred/Pluses

• NetSuite certification(s) or advanced ERP implementation experience.
• Exposure to CAD/CAM or manufacturing MES/WMS systems.
• Knowledge of cybersecurity frameworks (NIST/ISO).

Core Competencies of the IT Manager

• Leadership – Builds team skills, mentors staff, sets direction.
• Accountability – Holds vendors and partners to high standards.
• Innovation – Finds ways to streamline processes and connect systems.
• Communication – Explains technical concepts clearly to non-technical teams.

Why Join Our Client?

• Lead ERP and application strategy at a 40-year-old industry leader.
• Shape how digital tools support manufacturing innovation.
• Work in a collaborative, family-owned business culture.
• Competitive salary, bonus eligibility, 401(k) with match, comprehensive health benefits, and tuition assistance.