Strategic Account Manager - Hospitality, Spectrum Business

Position Type: Full Time Location: Birmingham, Alabama Date Posted: Date posted 08/13/2025 Areas of interest: Account Management, Business Development, Enterprise Sales Requisition Number: 2025-54395 Business unit: Spectrum Business SCM282

Do you want to partner with large enterprise hospitality accounts and outline combinations of telecommunications solutions? You can do that. Ready to manage and simplify client operations and ensure long-term retention? As a Strategic Account Manager at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

Be part of the connection:

Achieving client satisfaction through dedicated account management is at the center of your daily focus. After completing our award-winning training, you use strong persuasive abilities to solve the complex technology and communications needs of hospitality organizations.

How you can make a difference:

• Complete our 12-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
• Serve as an advocate and grow key relationships to develop tailored product solutions.
• Deliver product presentations to decision makers that align with business needs.
• Maintain an accurate client database to report on sales activities.
• Conduct tactful and mutually beneficial contract negotiations and conversations with executives.
• Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
• Establish data control procedures and work with regulatory agencies to ensure state and federal compliance.

WHAT YOU BRING TO SPECTRUM BUSINESS

Required qualifications:

• Experience : Five or more years of experience with strategic sales or account management; Five or more years of telecommunications experience.
• Education : High school diploma or equivalent.
• Technical skills : Familiar with Salesforce, ICOMS or CSG.
• Skills : Expert in identifying and cultivating market opportunities; Effective English communication skills.
• Abilities : Quick learner that can apply knowledge in a team environment; Deadline driven with the ability to multitask.
• Availability : Travel to and from assigned territories and company facilities. Valid driver's license.

Preferred qualifications:

• Bachelor’s degree in a related field.
• Experience working with hospitality organizations.

What you can enjoy every day:

• Embracing diversity : A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
• Learning culture : Company support in obtaining technical certifications.
• Dynamic growth : Paid training and clearly defined paths to advance within the company.
• Total rewards : Comprehensive benefits that encourage a work-life balance.

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SCM282 2025-54395 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.