Patient Access Rep ER

Greets the public, patients, and families. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner. Must collect required fees from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call. This is an administrative job.

Minimum Knowledge, Skills, Experience Required

Education/Certification: High School/GED required. Post-secondary education preferred.

Experience: Two to three years of customer service/public relations experience preferred. Two to three years computer experience preferred. Will consider one year of previous work experience in other fields.

Additional Skills/Abilities: Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask.

Highlights of our hospitals

Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report . With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army’s Partnership for Your Success (PaYS) program.

Huntsville Hospital Benefits

Ask us about incentives and additional opportunities.

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

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