Marine Parts Counter Person

We are looking for an individual experienced in counter sales and support, along with a background in the marine industry with knowledge of HVAC/electrical, diesel and/or outboard engines to handle the following responsibilities:

• Assist retail customers with parts ordering and suggest additional related parts for completing the repair/sales in person, on the phone, and through email
• Strong researching skills in using an electronic parts catalogs to look up parts and make recommendations
• Work with technicians to source parts for repair orders
• Assist in efficient inventory control and receive product into the computer
• Track parts and supplies provided to technicians per repair order
• Distribute special orders promptly and ensure a consistent follow up policy to relieve inventory
• Handle and process returns
• Ensure parts store is properly stocked and maintain store cleanliness
• Be aware of factory policies in regard to parts and service bulletins
• Assist in cycle counting

Education and/or Work Experiences Requirements:

• High school diploma or GED required
• Experience in retail sales
• Marine industry experience preferred
• Experience working with one or more manufacturers
• Background in HVAC/electrical, diesel and/or outboard engines is a plus
• Strong verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Good organizational & computer skills
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• retail sales: 1 year (Preferred)
• marine industry: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person