Clinical Services Associate

RxBenefits is hiring! We are adding a Clinical Services Associate to our growing team in Birmingham, AL. This role will be responsible for assisting the Clinical Services Team in the strategic planning and delivery of clinical services in support of various internal and external clients. This position will assist the strategic consulting clinical pharmacists and management to ensure efficiency, productivity, and quality is maintained. _Essential Job Responsibilities Include:_ + Triages internal requests of a clinical nature in a timely manner with an outcome of researching and delivering a response to an internal request or redirecting to the most appropriate internal department + Utilizes a proprietary data analytics tool to retrieve, organize, and deliver data packages in a consistent format to strategic clinical consultant or innovation pharmacists in support of data analysis and report generation + Assists the manager of clinical services in department activity tracking, scheduling, and development/requests of presentations + Collates preliminary information for the strategic consultant clinical pharmacist in the performance of retrospective complex condition reviews for care management purposes. + Reaches out to physician's offices to request additional information in support of the complex condition review process + Performs other duties as appropriate and assigned by Clinical Services Team management related to the department goals and objectives + All other duties as assigned _Required Skills / Experience:_ + High school diploma or equivalent required + Active Pharmacy Technician license in Alabama is required + Retail pharmacy and/or PBM claims systems experience is preferred + PTCB or other accredited national certification is required + Ability to work in a fast-paced and high-functioning environment in order to meet deadlines while managing multiple high priority tasks which require great attention to detail + Knowledge of technology/platforms (i.e. Microsoft Office Suite, Internet Explorer, PBM Systems, Salesforce) + Strong communication, interpersonal, organizational, and written communication skills are required + Diligent focus to work with a strong 'can do' attitude and a willingness to learn _Based on relevant market data and other factors, the anticipated hiring range for this role is_ _$43,060 - $50,600_ _annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._ _We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._ _RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_ + _Remote first work environment_ + _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_ + _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_ + _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_ + _401(k) with an employer match up to 3.5% available after 60 days_ + _Community Service Day to give back and support what you love in your community_ + _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_ + _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement for accredited degree programs_ + _Paid New Parent Leave that can be used for adoption or birth_ + _Pet insurance to protect your furbabies_ + _A robust mental health benefit and EAP service through Spring Health to support you when you need it mos_ _t_