General Manager

Job Description

Job Description

Job Summary:
Establish the hotel as a leading luxury hotel destination by creating an environment for team members and guests can feel a sense of place.

Duties & Responsibilities:
Develops short term and long term financial and operational plans for the hotel which support the overall objectives of the Prepare the annual hotel budget.
Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial.
Initiates corrective action.
Maintains product and service quality standards by conducting ongoing evaluations and investigation complaints.
Implements and maintains local and national sales/marketing.
Establishes and maintains a proactive human resource function. Works with the office of Talent, Learning & Culture to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor.
Establishes and maintains applicable preventative maintenance programs to protect the physical assets of the
Maintains a security function which protects both the assets of the hotel and the personal safety of employees and
Implements and maintains effective two-way communication systems which cross departmental lines and reach all.
Establishes and supports the shared service relationships with leaders at The Hotel at Auburn University.
Develops new programs which result in an increased level of guest satisfaction and operational excellence.
Manages in compliance with established company policies and procedures.
Manages in compliance with local, state and federal laws.
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Direct administrative activities directly related to making products or providing.
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program.
Prepare staff work schedules and assign specific tasks.
Set prices or credit terms for goods or services based on forecasts of customer demand.

Required Skills & Abilities:
Excellent written and verbal communication skills.
Ability to think logically and make decisions.
Ability to read and interpret business records and statistical records.
Use mathematical skills to interpret financial information and prepare budgets.
Ability to change activity frequently and cope with interruptions.
Ability to accept full responsibility for managing an activity.
Proficient in Microsoft Office Suite or similar software.

Education & Experience:
Bachelor's degree in hospitality management, Hotel Administration, Business Administration, or a related field is required.
A minimum of ten years of experience in the hospitality field preferred.

Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.