Production Technicians

Job Description

Job Description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Help or transport service
• Opportunity for advancement
• Paid time off
• Parental leave
• Vision insurance

Production_Technician.doc 74.5 KB
Position Title: Production Technician
Reports to: Crew Lead
Employment Status: Full-Time
FLSA Status: Non-Exempt
Location:

FRSTeams mission is to exemplify heartfelt care and concern for our communities by providing innovative products and services that help support and restore the lives of those we serve. We are a close-knit community of hand-chosen professionals (like you), committed to restoring personal items and helping families get their lives back on track.

Position Summary:
The Production Technician plays a key role in the processing and restoration of customer contents within the warehouse or cleaning facility. This position is responsible for receiving, cleaning, deodorizing, and repackaging personal property affected by fire, smoke, water, or mold damage. Working under the direction of the Production Lead or Operations Manager, the technician follows established procedures to ensure items are restored to pre-loss condition and are ready for return to the customer.

Essential Duties and Responsibilities:

• Unpack and stage incoming contents for cleaning and processing, verifying against inventory documentation.
• Clean and deodorize a variety of contents (e.g., household goods, decor, electronics, collectibles) using industry-approved techniques and cleaning agents.
• Operate specialized restoration equipment including ultrasonic machines, ozone chambers, drying stations, and HEPA vacuums.
• Accurately repackage and label contents for storage or return, ensuring condition is properly documented.
• Maintain cleanliness and organization in all production areas, including cleaning stations, drying areas, and shelves.
• Assist in maintaining equipment and supplies, reporting any maintenance needs to the supervisor.
• Handle contents with extreme care, especially fragile, sentimental, or high-value items.
• Follow safety protocols, including proper handling of chemicals and contaminated materials.
• Collaborate with the field and warehouse teams to ensure contents are ready on time for delivery or pack-back.
• Support quality control checks to ensure all items meet restoration standards before being marked complete.

Minimum Qualifications (Knowledge, Skills, And Abilities):

Strong attention to detail and a commitment to quality work
Excellent internal and external customer service
Great communication skills
Ability to work in a fast pace working environment.
Ability to handle fragile, damaged, or high-value items with care and discretion
Valid drivers license and clean driving record
Ability to lift a minimum of 75 pounds regularly
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally
Ability to work over-time, when needed
Ability to successfully complete a background check subject to applicable law
PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE:

This job description in no way states or implies that these are the only duties to be performed by the

employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

FRSTeam is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. FRSTeam makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Other duties as assigned.