Production Manager

Grays Tree Service is seeking a motivated and experienced Production Manager / Field Supervisor to lead and oversee daily operations in the field. This position is ideal for a hands-on leader with extensive tree climbing experience who thrives training teams, collaborating across departments, and helping drive operational and revenue success. This role plays a critical part in ensuring client satisfaction, safety compliance, and company policy enforcement while staying directly engaged in day-to-day fieldwork.

Key Responsibilities

· Train and supervise production teams, including climbers, equipment operators and ground workers.

· Motivate production teams to achieve daily production goals.

· Lead daily field operations, including dispatch and logistics.

· Oversee quality control to ensure all work is performed to safety standards.

· Conduct job site safety briefings and enforce industry standards.

· Deliver in-the-field training in climbing, equipment use and general arboriculture practices.

· Coordinate job execution through collaboration with Sales and Admin departments.

· Communicate clearly and effectively with all team members across all departments.

· Track daily job progress and ensure production goals align with company revenue targets.

· Optimize team and equipment utilization to increase productivity.

· Oversee policies and procedures to ensure internal training and development is prioritized.

Policy and Compliance:

· Ensure adherence to company policies and industry safety standards.

· Address employee issues and safety violations professionally and in a timely manner.

Qualifications

· Minimum 3 to 5 years of experience in tree care, including climbing, rigging and equipment operation.

· Prior experience managing or supervising field crews.

· Strong working knowledge of arboriculture techniques and equipment.

· Proven ability to lead, train, and inspire teams in a fast-paced environment.

· Familiarity with job costing and revenue tracking.

· Excellent communication, problem-solving, and organizational skills.

· Background in CRM usage paired with technical troubleshooting or system integration.

· Valid driver’s license required, with ability to obtain class B CDL preferred.

· ISA Certified Arborist and / or TCIA CTSP certification is a plus.

Benefits

· Competitive pay with incentives available.

· Paid time off (PTO) and holidays for work-life balance.

· 401(k) retirement plan with up to 4% company match to help you save for the future

· Flexible Insurances Options: Employees can choose the health, dental, and vision plans that best fit their needs and budget, giving control over premiums and out-of-pocket costs.

· Short-term & Long-term disability insurance (employer paid)

· Basic life & AD&D insurance (employer paid)

· Supplemental Insurance Options: Accident, Hospital Indemnity, Legal and more.

Health Insurance (Cigna Plans): Employees can choose the plan that works best for them and their families:

· Cigna OAP (Open Access Plus) – broad provider access

· Cigna OAP IN – in-network focused, lower out-of-pocket costs

· Cigna HDHP (High-Deductible Health Plan) – lower premiums with HSA compatibility

Dental Insurance (Cigna Plans): Flexible options to fit coverage needs and budget:

· 2025 Cigna Dental PPO Low Plan – basic coverage at a lower premium

· 2025 Cigna Dental PPO High Plan – enhanced coverage with higher benefits

Vision Insurance (Cigna Plan):

· 2025 Cigna Vision Plan – comprehensive coverage for exams, lenses, and frames

Additional Optional Benefits

· The option of a Health Savings Account (HSA) with $250 employer contribution if on a High-Deductible Health Plan, or a Flexible Spending Account (FSA) for health, dental/vision, and dependent care.

· Pre-tax commuter benefits (parking, transit, vanpool)

· Legal assistance plan

· Supplemental coverage options: critical illness, accident, and hospital indemnity insurance