Live Goods Manager

About HoneyDo Inc/Eastern Shore Ace Hardware: We are The Helpful Place . If you like helping

customers find things they need, working as a team, and staying busy throughout the workday,

we're an excellent fit for you. Our Spanish Fort location is celebrating our 9th year serving the

community. Our Daphne location opened for business in June of 2023 and is already established

as welcomed alternative for customers living south of interstate 10. Both locations offer convenience,

helpful associates, and a positive shopping experience.

Essential Duties & Responsibilities – Live Goods Manager

• Selection and purchasing of live plant inventory.

• Creative merchandising of plants and associated products both indoors and outside

• Timing – planning and transitioning product selection weekly, monthly, seasonally.

• Advise customers regarding local plant and lawncare, landscaping, and gardening.

• Training of Store Associates.

• Relationships with vendors and local growers.

Customer Service:

• Provide a positive representation of Eastern Shore Ace Hardware.

• Proactively assist customers in solving problems.

• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.

• Possess a friendly outgoing demeanor, work well with customers as well as associates.

• Ensure all pages and calls are answered promptly, courteously, and effectively.

• Possess strong product knowledge and knowledge of store layout and location of products.

• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:

• Assist in creating a positive, professional, and safe work environment.

• Assist with receiving, checking in and stocking of merchandise throughout the store.

• Assist with maintaining back stock levels.

• Assist with merchandise resets through the store.

• Provide assistance with price changes, special orders, and special customer needs.

• Ensure signage is current throughout the store.

• Operate forklift with proper training.

• Communicate any merchandising, cost control or sales idea to General Manager.

• Participate in store meetings.

• Be professional in appearance and actions.

• Perform all other duties as assigned.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.