Stewarding Supervisor

Job Description

Job Description

Step into a rewarding career as a Stewarding Supervisor at the prestigious Grand Hotel Golf Resort & Spa, nestled on Alabama’s stunning Gulf Coast. Spanning 550 acres of breathtaking natural beauty, the Grand Hotel is a blend of timeless Southern charm and modern luxury, creating unforgettable guest experiences. With a proud legacy of excellence in hospitality, our culinary and dining operations are renowned for delivering impeccable service and unforgettable moments. As a key member of our team, the Stewarding Supervisor will play an essential role in maintaining the highest standards of cleanliness and service in our utility division, supporting our culinary and banquet teams with precision and efficiency.

In this hands-on leadership role, you will oversee the daily operations of the Utility (Dish) Department, ensuring clean and organized work areas, proper handling of service ware, and smooth back-of-house operations. This position requires supervising dishwashing operations, maintaining kitchen cleanliness, and coordinating banquet setup logistics to ensure flawless execution of service. Working closely with the Food & Beverage team, you will help create a supportive environment that encourages team excellence and enhances guest satisfaction.

Key Responsibilities:

• Utility Operations & Quality Control: Maintain clean and orderly work areas following PCH Standard Operating Procedures (SOP) to ensure a hygienic and efficient environment.
• Dish Machine & Equipment Oversight: Inspect and maintain dish machines for cleanliness, proper soap and rinse distribution, and functionality. Clean and shut down machines properly at the end of shifts.
• Inventory & Distribution: Manage and organize glassware, silverware, and china in designated areas, ensuring availability and readiness for service.
• Staff Supervision & Training: Lead and train utility staff on proper procedures for cleaning, storage, and sanitation, providing ongoing feedback to support team development.
• Banquet & Event Coordination: Collaborate with the Banquet Captain to ensure smooth delivery and setup of service ware for banquet functions.
• Safety & Sanitation: Enforce safety protocols and cleaning schedules, ensuring compliance with health and safety guidelines.
• Trash & Floor Maintenance: Oversee trash disposal, floor cleaning, and overall kitchen cleanliness to maintain a safe and organized work environment.

Education and Experience:

• 1–3 years of Food & Beverage operational experience preferred.
• Experience in a high-volume hotel or resort environment is a plus.
• Strong leadership and communication skills with a focus on team development.

Perks & Benefits:

Joining the PCH Hotels & Resorts family comes with an extensive range of benefits, including:

• Health, Dental, and Vision Plans: Comprehensive coverage options with FSA and HSA plans.
• 401(k) with Matching: Secure your financial future with our generous retirement plans.
• Exclusive Discounts: Enjoy discounts on dining, stays, and retail at PCH properties and globally with Marriott.
• Career Development: Engage in continual training and career advancement opportunities.

Join us at the Grand Hotel Golf Resort & Spa, where hospitality excellence is celebrated, and teamwork drives success. Be part of a team dedicated to delivering exceptional dining and service experiences that create lasting memories for our guests!