Customer Service Representative

Infirmary Health
Mobile, AL
Overview

Qualifications:

Minimum Qualifications

  • High School graduate or equivalent
  • Excellent written and oral communication skills
  • Proficient in word processing and PC based spreadsheet programs
  • Working knowledge of computer point of sale retail system including ability to troubleshoot
  • Familiar with multiline telecom equipment and paging/PBX operator

Desired Qualifications

  • Working knowledge of Epic

Responsibilities

Communicates with patients, patient families and/or healthcare professionals in the inpatient and outpatient waiting room environment. Gathers information for EPIC. Maintains and updates the retail point of sale inventory system. Performs a variety of customer-oriented activities including greeting and directing visitors, answering phones and acting as liaison for physicians, clinical staff and patient families.
Posted 2025-11-17

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