Customer Service Representative
Job Description
Job Description
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
As an Insurance Customer Service Representative , you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Responding promptly to customer inquiries via phone and email.
- Providing information about insurance policies, coverage details, and claims processes.
- Assisting clients with policy changes, updates, and renewals.
- Investigating and resolving customer issues or concerns with empathy and professionalism.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Detail oriented
- Proactive in problem-solving
- Able to learn computer functions
- Ability to work in a team environment
Recommended Jobs
Licensed Practical Nurse ( LPN ) Night
Are you a compassionate Licensed Practical Nurse ( LPN ) or Licensed Vocational Nurse ( LVN ) looking for a fulfilling role in a supportive environment? Do you want to work where your contributions a…
Construction Inspector/Resident Project Representative
Job Description Job Description Hazen & Sawyer is seeking a Construction Inspector to support the construction of water and wastewater treatment facilities and infrastructure. The selected candid…
Senior Operations Manager
Job Description Job Description Position Overview: The role oversees multiple reconditioning lines and is responsible to ensure necessary production metrics are consistently met. What you'l…
Customer Retention Sales Manager
About Us The Rustman Agency is a fast-growing brokerage focused on helping families protect their financial futures. We provide life insurance, final expense, and mortgage protection solutions with…
Organization Development Specialist II
Job Description Job Description Company Description BryceTech has partnered with technology and R&D clients to deliver mission and business success since 2017. Bryce combines core competenci…
ISSM/Cybersecurity Engineer
Job Description Job Description This is a full-time, onsite position located in Huntsville, AL. At Strata-G, we know it takes talented and dedicated people to deliver solutions for a greater c…
Respiratory Therapist PRN
Are you a compassionate Respiratory Therapist looking to make a meaningful impact on residents' respiratory health and quality of life? Join our dedicated team with us at Adams Rehabilitation and Hea…
Software Engineer (Senior)
Job Description Job Description Salary: Job Title: Software Engineer (Senior) Location: Huntsville, AL Position Type: Full-Time Position Overview: We are seeking an experienced So…
Banquet Culinary Supervisor
Job Description Job Description Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, located on Alabama’s Gulf Coast. Nestled on 550 acres of stunning beauty, the Grand co…