Customer Service Representative
Job Description
Job Description
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
As an Insurance Customer Service Representative , you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Responding promptly to customer inquiries via phone and email.
- Providing information about insurance policies, coverage details, and claims processes.
- Assisting clients with policy changes, updates, and renewals.
- Investigating and resolving customer issues or concerns with empathy and professionalism.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Detail oriented
- Proactive in problem-solving
- Able to learn computer functions
- Ability to work in a team environment
Recommended Jobs
Heavy Equipment Operator - Adamsville, AL (Temp-to-Perm)
Job Description Job Description Pay: $20–$23/hr (based on experience) Schedule: Full-time | Day Shift (may vary) Location: Adamsville, AL Start: ASAP Job Summary We are seeking an …
Fitter Class 1
Job Description Job Description Fitter Class 1 This position is located on-site in our Bayou La Batre, AL shipyard Our Ship Fitters are an integral piece of our work on a daily basis…
Caregiver
Job Description Job Description Do you want to be treated with the respect you deserve? At HomeWell Care Services we treat our employees with dignity, compassion, and respect. Join a team that re…
Front of House Team Member
Job Description Job Description Pay starts at 12/hr plus tips bb.q Chicken Huntsville is looking for friendly, energetic, and dependable Front of House Team Members to provide outstanding cus…
Speech Language Pathologist in Lineville, AL
Job Description Job Description Step into a rewarding role impacting students' lives as a contract Speech-Language Pathologist (SLP) at a welcoming school community near Lineville, AL. Your exper…
Travel Physical Therapy Assistant
Job Description Job Description Position Details Specialty: Physical Therapy Assistant Location: Decatur, Alabama Employment Type: Travel/Contract Pay: $1502 - $1581 per week …
Civil Engineer P.E
Job Description Job Description About Company: Kundlas Consulting Group LLC is a professional consulting firm specializing in construction inspection and compliance services for public infrast…
After Care Teacher
Job Description Job Description Village of Promise is seeking a caring, dependable, and energetic After Care Worker to provide a safe, nurturing, and engaging environment for children ages 6 week…
Want to join a team that values your time and experience
Job Description Job Description Class A Truck Drivers Wanted! Join a team that values your time and experience! Position Highlights: Hiring in the following states: Alabama and Georgia •…
Deskside Support Technician (Level 2) - Automotive Manufacturing
Job Description Job Description Location: Vance, AL Schedule: On-site About the Role We are seeking a Deskside Support Technician (Level 2) to provide hands-on IT support within a large…