Business Insurance Client Manager

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Client Manager at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Applicants must be within driving distance to the Birmingham office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A day in the life.

As a Business Insurance Client Manager you will:

• Handle account management responsibilities including billing, policy changes, and coverage questions
• Provide coverage analysis and risk management recommendations, completes applications, prepares submissions, negotiates coverage and pricing, and prepares proposals
• Manage the renewal process and handles cancellation requests
• Maintain proper level of communication and builds effective relationships with clients and companies
• Resolve applicable Accounting Discrepancies
• Assist with policy-checking and keeps up to date on rates, forms, and coverage changes
• Perform all activities relating to the public, customers, and companies to avoid issues involving potential errors and omissions

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• 2+ years previous insurance experience in applicable insurance products/lines and risk management techniques.
• Demonstrated knowledge of Property & Casualty Insurance
• High School Diploma required and Bachelor’s Degree in related field or equivalent work experience is preferred, designations encouraged
• Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques
• Proficiency with agency management software
• Prior insurance brokerage experience
• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
• Must have Property & Casualty License or obtain within 90 days of employment

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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