Service Advisor
This is an ideal position for Service Advisor with an understanding of the Heavy Truck or Equipment Industry who has strong customer service and communication skills. This organization key focus is their employees and their customers. It is not a job; they serve a key industry and the passion for their mission is transparent. Very focused on ensuring their employees have all support to succeed personally and professionally.
Key Responsibilities:
- Greet customers and assist with scheduling appointments for maintenance and repairs
- Listen to customer concerns and accurately document and communicate them to the service technicians
- Provide estimates for service costs and time needed for repairs
- Communicate with customers throughout the service process, providing updates and addressing any questions or concerns
- Ensure customer satisfaction by following up after service is completed and addressing any issues that may arises
- Collaborate with the service team to ensure efficient and timely completion of repairs
- Handle customer concerns and resolve issues in a professional and timely manner
- Keep accurate records of customer interactions and service history
Qualifications:
- High school diploma or equivalent required
- 2+ years' Service Advisor experience in the automotive or heavy-duty industry
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and work in a fast-paced environment
- Proficient in computer systems and software
Recommended Jobs
MEP Project Manager
Job Description Job Description Salary: MEP Project Manager TW Constructors (TWC) Full Time Bridgeport, AL About Us: TW Constructors has been a leader in design/b…
GENOC2-General Office Clerk 2
Job Description Job Description HI, Hope you're doing well This is Pankaj from 4P Consulting please see details below job description Job Title: GENOC2-General Office Clerk 2 Locatio…
RV Sales Associate
Job Description Job Description We're looking for a motivated and energetic RV Sales Outfitter to join our team. This isn't just about selling RV's, it's about building genuine connections, under…
Aluminum Ship Fitters
Job Description Job Description We are seeking to hire a number of Aluminum Ship Fitters for work in Mobile, AL. These spots will fill quickly and the need is critical. If you are looking for …
Automation Electrician
Job Description Job Description Description: Job Summary: Perform electrical assembly of new, custom-made automation equipment. This includes planning and layout of backplanes and wiring of…
Outpatient Registered Nurse RN
PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for…
Restoration Construction Estimator
Job Description Job Description Salary: $45k - $55k (DOE) Restoration Construction Estimator Apex Restoration DKI is actively seeking high performing people who want an opportunity to ta…
Health Service Administrator (HSA)
Job Description Job Description Overview NaphCare is seeking to hire a motivated and inspiring Health Services Administrator (HSA) to join our team of medical professionals at the Staton Corr…
Dishwasher
Job Description Job Description Are you looking for an opportunity and growth in your hospitality career? Look no further! Here at Tupelo Honey, we believe " The happiest bees make the best…
Seasonal, Operations Technical Specialist
Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive pl…