Medical Front Desk

Birmingham, AL
Are you a communicative, detail-oriented professional with a passion for patient care? Randstad is helping our client find a dedicated Medical Front Desk specialist to join our high-volume practice supporting 18 physicians. As the first point of contact for our patients, you will play a crucial role in ensuring a seamless and empathetic experience from the moment they walk through our doors.

salary: $17 - $17.01 per hour
shift: First
work hours: 5:30 AM - 2 PM
education: High School

Responsibilities

What You’ll Do

  • Patient Coordination: Manage high-volume check-ins and check-outs in a fast-paced environment.

  • Financial Handling: Collect co-pays and process past-due balances accurately.

  • Insurance Verification: Verify both private and government insurance plans to ensure coverage accuracy.

  • Data Management: Utilize EMR for scheduling and patient records.

  • Communication: Serve as a bridge between patients and clinical staff with professionalism and empathy.

What You’ll Need

  • Experience: Previous experience in a medical office setting is required .

  • Skills: understanding of insurance verification and front-desk coordination.

  • Soft Skills: Exceptional communication, attention to detail, and a naturally empathetic approach to customer service.

  • Tech-Savvy: Experience with EMR systems

  • Flexibility: Ability to work a varying Friday schedule and rotated Saturday schedule and occasionally support our other office if needed.

  • Attendance: We need you at work! Our patients need you!

The essential functions of this role include:
  • working weekends
Skills
  • Front Desk
  • Patient Scheduling (6 months of experience is required)
  • CPT Codes
  • Front Desk Coordination
  • Confidentiality
  • Insurance Verification
  • Customer Service
  • Medical Secretary Duties
  • EMR (6 months of experience is required)
  • Medical Office (6 months of experience is required)
Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Posted 2026-03-11

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