Bessemer - Service Receptionist / Concierge - Full Time
Job Description
Job Description
The Service Concierge serves as the liaison between the Service Department and the Concierge Center. He or she assists Advisors with incoming and outgoing calls and is responsible for maintaining a detailed missed call log for the Service Department. The Service Concierge will also schedule appointments for the Service Department.
The ideal candidate has some customer service training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. Candidates must have a pleasant and courteous personality, strong phone and written communication skills, strong computer skills, and excellent communication and interpersonal skills.- Hours will be 7-4 during the weekdays and 8-2 on Saturdays with one day off during the week.
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