Customer Service Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- 401(k) matching
- Paid time off
- Training & development
- Greet and welcome visitors and clients in a professional and friendly manner
- Answer, screen, and forward incoming phone calls promptly and courteously
- Monitor shared email and texting platforms to ensure customer requests are handled in a timely manner
- Manage and organize the reception area to ensure it is tidy and presentable
- Handle incoming and outgoing mail and packages
- Schedule and coordinate appointments and meetings
- Provide general administrative support, including data entry
- Assist with billing inquiries
- Maintain a strong work ethic with a total commitment to success each and every day.
- Simple IRA
- Hourly pay plus commission/bonus
- Health benefit stipend
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Ability to work in a team environment
- Ability to multi-task
- Ability to effectively relate to a customer
- Interest in marketing products and services based on customer needs
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