911 Compliance Specialist
Job Title: 911 Compliance Specialist
Location: Hoover, AL
Position Type: Full-Time
About Us
With 15+ years of experience in the telecommunications industry, we have built a
reputation of honesty and integrity that is unparalleled in the industry. That
reputation was built by caring and diligent employees who consistently go above
and beyond for our clients. To ensure the future of our reputation, we take our hiring
very seriously.
At Ambit, we hold ourselves responsible to a higher standard than anyone expects of
us.
Our Core Values:
Faith and Family First
Honesty and Integrity
Know What We Do
Know and Serve Others
Position Overview
We are seeking a highly detailed and proactive 911 Compliance Specialist to join our
Professional Services team. This role is crucial for ensuring our clients' telephone
systems maintain FCC compliance, with a strong focus on student safety. The ideal
candidate will have several years of relevant experience, a deep understanding of
compliance, and possess exceptional communication skills. This position reports
directly to the Professional Services Manager.
Key Responsibilities
Come Ready to Learn
Provide Exceptional Service and Professionalism to our Clients
Regularly research all FCC 911-related items to stay up-to-date on new and
changing regulations.
Keep the company up-to-date on compliance measures through training and
documentation.
Take full ownership of 911 compliance for clients, including pre-install,
post-install, and auditing phases.
Conduct regular audits of existing and new client telephone systems to ensure
911 accuracy and compliance.
Proactively communicate changes and updates regarding 911 regulations and
client compliance status.
Responsible for self-scheduling site visits and maintaining our SRO and POC
lists.
Travel to project sites as needed to perform 911 audits.
Perform other duties as assigned.
Qualifications
Experience in a compliance, auditing, or telecommunications-related role.
We're looking for someone who understands the importance of compliance,
can drive change, and excels at documentation and auditing.
Proven experience in managing multiple projects simultaneously.
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Proficient in Google Workspace (Sheets, Docs, etc.) or a similar office suite. The
ability to use formulas in a spreadsheet application (like Google Sheets or
Excel) is a must.
A natural accounting personality type: detail-oriented, driven, and takes full
ownership of their work.
Ability to work independently and as part of a team. We need a self-starter
who can become our company's foremost 911 expert.
Strong attention to detail and the ability to prioritize tasks.
Adaptable to new technologies and software programs.
Ability to work effectively under pressure and meet deadlines.
A strong commitment to student safety.
Work Environment & Travel
This is an on-site position based in Hoover, AL, with regular regional travel expected
to client sites. A valid state driver's license and a safe driving record are required.
Schedule
Standard Monday to Friday, 8 AM - 5 PM.
Benefits
Competitive salary and benefits package
401(k)
401(k) matching
Dental insurance
Health insurance
Accident insurance
Life insurance
Paid time off
Vision insurance
Collaborative and supportive team environment
Chance to make a significant impact on the company's success
Additional Requirements
Must be able to clear a background check and drug test to enter government
facilities.
As a part of our policy to ensure a substance-free workplace, Ambit team
members are required to consent to random drug testing.
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin, gender, sexual
orientation, age, marital status, veteran status, or disability status.
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