Game Guide

Job Description

Job Description

Salary: 10.50

Are you passionate about a remarkable customer experience? Interested in working in a fun, challenging, fast paced environment? Lets talk!

You might be wondering what an escape room is. Its pretty simpleand thrilling. After a video briefing about their impending adventure, teams are escorted into a themed room. The story comes alive as they search for clues, keys and codes, solve puzzles and riddles and attempt to solve the mystery, eventually leading to the escape code. They only have sixty minutes to find their freedom, so time is of the essence.

What we need:

Game guides who are responsible for the guest experience from the time a team enters Big Escape Rooms until we thank them for visiting us at the end of the game. As a game guide you will be in characters for the game guests are arriving for.

Specifically a game guide will:

Greet guests in character once they are checked in

Accompany them to the room

Brief them on the game story

Answer any questions they may have

Closely monitor their game via audio and video from the control room

Communicate with them as needed during the game

Greet them enthusiastically as they exit their game room

Take a group picture and thank them for experiencing our game.

Quickly reset the room for the next team. Speed and extreme attention to detail is mandatory.

Greet guests energetically when they arrive

Check them in via our booking system

Have guests sign waivers

The prime candidate will:

Smile a lot, know how to have fun and enjoy interacting with people

Be comfortable with large crowds

Have a strong work ethic understanding that our business keeps an extremely tight schedule (being late wont cut it)

Be detail oriented

Have a sense of urgency

Be able to independently resolve unexpected problems as they arise

Be able to multi-task

Have fantastic communication skills

Have reliable availability and transportation

Ability to handle money and record transactions

Report breaks, fixes, and low inventory and inventory usage.

Be comfortable with Google Drive

What can we offer you?

A fun, exciting and immersive atmosphere

A flexible part-time schedule

Starting pay at $10 per hour

When can I start?

We are interviewing candidates now and plan on starting them within the next week.

Job Types: Full-time, Part-time

Pay: From $10.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• No weekends
• Weekends as needed
• Weekends only