Customer Account Manager-Automotive

Job Description

Job Description

Customer Account Manager – Automotive

We are looking for a talented and dynamic individual with the necessary skills to manage an established owner base, not only providing support for their current vehicles, but also assisting with future purchases! This is an opportunity for the right person to take over the responsibility of maintaning customer satisfaction among our large customer base as well as developing relationships with new potential customers and the sky is the limit!

Compensation based on experience

Job Responsibilities

• Understand and implement dealership sales process
• Own every aspect of the sales process and maintain customer satisfaction
• Present and demonstrate inventory
• Review, update and manage daily inventory reports
• Create and execute strategies for increasing market share
• Prepare and review monthly plans with sales leadership
• Maintain Customer Service Index
• Remain up-to-date on products, market trends and certification
• Must be familiar with Client Relationship Management (CRM) software

Education and/or Experience

Experience, education and prior sales training are a PLUS.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Health Insurance
• Dental Insurance
• Paid Vacation
• Paid Holidays
• Employee Discount Pricing on vehicles
• Vision Insurance
• Life Insurance
• 5 day work week (closed on Sunday)

About Us

Champion Auto Group is proud to serve North Alabama, South Tennessee and the East Mississippi area for more than 40 years.

We are a family owned business since 1983 so we put Family Values first in everything we do.

We appreciate our customers and aim to make them customers for life! We also value community and support local business, vendors, suppliers and charitable organizations. We are proud of our Top rating from the Better Business Bureau and realize our employees are key to our success and if you share the same values, we welcome you to apply!