911 Compliance Specialist

Job Description

Job Description

Job Title: 911 Compliance Specialist

Location: Hoover, AL

Position Type: Full-Time

About Us

With 15+ years of experience in the telecommunications industry, we have built a

reputation of honesty and integrity that is unparalleled in the industry. That

reputation was built by caring and diligent employees who consistently go above

and beyond for our clients. To ensure the future of our reputation, we take our hiring

very seriously.

At Ambit, we hold ourselves responsible to a higher standard than anyone expects of

us.

Our Core Values:

Faith and Family First

Honesty and Integrity

Know What We Do

Know and Serve Others

Position Overview

We are seeking a highly detailed and proactive 911 Compliance Specialist to join our

Professional Services team. This role is crucial for ensuring our clients' telephone

systems maintain FCC compliance, with a strong focus on student safety. The ideal

candidate will have several years of relevant experience, a deep understanding of

compliance, and possess exceptional communication skills. This position reports

directly to the Professional Services Manager.

Key Responsibilities

Come Ready to Learn

Provide Exceptional Service and Professionalism to our Clients

Regularly research all FCC 911-related items to stay up-to-date on new and

changing regulations.

Keep the company up-to-date on compliance measures through training and

documentation.

Take full ownership of 911 compliance for clients, including pre-install,

post-install, and auditing phases.

Conduct regular audits of existing and new client telephone systems to ensure

911 accuracy and compliance.

Proactively communicate changes and updates regarding 911 regulations and

client compliance status.

Responsible for self-scheduling site visits and maintaining our SRO and POC

lists.

Travel to project sites as needed to perform 911 audits.

Perform other duties as assigned.

Qualifications

Experience in a compliance, auditing, or telecommunications-related role.

We're looking for someone who understands the importance of compliance,

can drive change, and excels at documentation and auditing.

Proven experience in managing multiple projects simultaneously.

Strong organizational and time management skills.

Excellent communication and interpersonal skills.

Proficient in Google Workspace (Sheets, Docs, etc.) or a similar office suite. The

ability to use formulas in a spreadsheet application (like Google Sheets or

Excel) is a must.

A natural accounting personality type: detail-oriented, driven, and takes full

ownership of their work.

Ability to work independently and as part of a team. We need a self-starter

who can become our company's foremost 911 expert.

Strong attention to detail and the ability to prioritize tasks.

Adaptable to new technologies and software programs.

Ability to work effectively under pressure and meet deadlines.

A strong commitment to student safety.

Work Environment & Travel

This is an on-site position based in Hoover, AL, with regular regional travel expected

to client sites. A valid state driver's license and a safe driving record are required.

Schedule

Standard Monday to Friday, 8 AM - 5 PM.

Benefits

Competitive salary and benefits package

401(k)

401(k) matching

Dental insurance

Health insurance

Accident insurance

Life insurance

Paid time off

Vision insurance

Collaborative and supportive team environment

Chance to make a significant impact on the company's success

Additional Requirements

Must be able to clear a background check and drug test to enter government

facilities.

As a part of our policy to ensure a substance-free workplace, Ambit team

members are required to consent to random drug testing.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do

not discriminate on the basis of race, religion, color, national origin, gender, sexual

orientation, age, marital status, veteran status, or disability status.