Automotive Advanced Service Technician

Sweat Tire NW Foley is seeking an Automotive Advanced Service Technician.

Company Overview:

At Sweat Tire we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement . We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.

Opportunity:

Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise , leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.

Position Overview:

As an Advanced Service Technician at Sweat Tire , you hold a pivotal position in upholding our commitment to excellence in automotive service. Your role extends beyond technical prowess and professionalism to encompass a deep dedication to providing the highest levels of customer service, guiding customers through informed vehicle repair decisions with transparency and clarity. Your expertise in vehicle repair, combined with a firm grasp of productivity standards sets the standard for operational efficiency and customer satisfaction. 

Key Responsibilities:

• Demonstrate mastery in automotive service repair, ensuring that vehicles are repaired to meet manufacturer specifications and company's standards of quality and customer experience. 

• Provide exceptional customer service by engaging with customers in a transparent and informative manner, guiding them through service decisions with clarity and professionalism. 

• Embrace and uphold productivity standards based on flag hour principles, maximizing efficiency without compromising on quality. 

• Mentor junior technicians, sharing knowledge and expertise to support their growth and development within the operation. 

• Collaborate with the service team to streamline operations and ensure the seamless delivery of automotive services that exceed customer expectations. 

• Maintain awareness of evolving vehicle technologies and industry developments.

Qualifications: 

• Manufacturer trained and/or ASE Certified with a proven record of accomplishment of excellence in vehicle repair and customer service. 

• Proficient in productivity standards based on flag hour principles, with a focus on operational efficiency while maintaining high-quality standards. 

• Effective communication skills and the ability to convey complex technical information to customers clearly and understandably. 

• Demonstrated leadership abilities and a commitment to mentoring and developing appren tice s and junior technicians. 

• Dedication to upholding the company's standards of excellence in automotive service and customer experience. 

Benefits:

• We Offer Weekly Payroll

• Retirement Services of 401(k) or Roth

• Medica l , Dental and Vision insurance options

• Employer Paid Life Insurance Plan up to $50,000

• Employee, Dependent and Supplemental Insurance

• Accrual of Paid Time Off in first year and Paid Holidays

• Employee Assistance Program

Employment Eligibility :

A Formal Application for Employment and Background Screening Authorization is required .

Applicants must hold a current and valid driver’s license.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment .