Administrative Assistant

Job Description

Job Description

Position Summary

Surfside Laundry is seeking a dependable and detail-oriented HR & Administrative Coordinator to support our Alabama operations. This role provides on-site HR support, administrative coordination, and customer service assistance across multiple plant locations.

The ideal candidate is organized, professional, and comfortable working in a fast-paced, production-driven environment while supporting both employees and leadership.

Key Responsibilities

Human Resources Support

• Assist with recruiting, onboarding, and new hire orientation
• Maintain employee records and ensure accurate documentation
• Support attendance tracking, disciplinary documentation, and compliance
• Act as a point of contact for employee questions and concerns
• Coordinate with leadership on HR-related matters across locations

Administrative Duties

• Provide general administrative support to plant leadership
• Maintain files, reports, and internal documentation
• Assist with scheduling, communication, and operational coordination
• Ensure accurate data entry and recordkeeping

Customer Service Support

• Assist with customer communication and issue resolution
• Support account coordination and service follow-ups
• Maintain a professional and responsive experience for clients

Qualifications

• 2+ years of experience in HR, administrative support, or related role
• Strong organizational and communication skills
• Ability to handle confidential information with professionalism
• Comfortable working in a fast-paced, multi-location environment
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Bilingual (English/Spanish) is a plus

Work Environment

• Primarily based in Alabama with regular interaction across multiple facilities
• Combination of office and plant-floor exposure
• Hands-on, team-oriented environment supporting daily operations

What We’re Looking For

• Reliable and self-motivated
• Professional and approachable with employees and customers
• Able to manage multiple priorities and adapt quickly
• Strong attention to detail and follow-through

Benefits

• Competitive pay based on experience
• Health, dental, and vision benefits
• Paid time off
• Opportunity to grow with a stable and expanding company