VONA Operations Coordinator
Purpose: At VONA, we believe in the power of purpose and passion in everything we do. Our Operations Coordinator is responsible for managing critical intake, documentation, and communication workflows. This position requires a high level of independence, discretion, and attention to detail. You will play a key role in maintaining the accuracy and integrity of our case management systems while supporting cross-functional administrative operations.
Based in our Daphne Alabama office, this role is not just about operational readiness; it is about making a meaningful impact on the lives of those we serve.
Core Responsibilities:
This role requires initiative, precision, and the ability to manage multiple administrative functions:
- Deliver administrative support across multiple functions as designated and/or needed.
- Maintain data accuracy and consistency across all systems.
- Monitor and process incoming correspondence, ensuring timely routing and proper documentation.
- Coordinate new hire onboarding, including CAPS entry, welcome packets, birthday tracking, name tags, business cards, and phone orders.
- Check and process office mail; scan and distribute items to appropriate parties including medical records, subpoena, requests scanning to distribute to field and partner companies.
- Manage the Letters inbox, including mailing documents and logging expenses.
- Complete unattached email matching within CAPS.
- Maintain and update CAPS files, including demographics, adjuster assignments, diary dates, attorneys, and providers.
- Review and distribute CC reports.
- Assist with incoming calls and provide general administrative support for the home office team.
- Cross-train on additional duties to provide backup support and ensure continuity of operations.
- Some administrative experience preferred; healthcare, insurance, or case management experience is a plus.
- Strong organizational and analytical skills with a high attention to detail.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Excellent written communication and interpersonal skills.
- Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and the ability to learn internal systems such as CAPS.
VONA is an equal opportunity employer and values diversity in the workplace.
Recommended Jobs
ELECTRICAL TECHNICIAN
Job Description Job Description ELECTRICIAL TECHNICIAN Location: Russellville, AL SHIFT TIME: 1st Shift 5AM-3:30PM Monday-Thursday *** On Friday's if work is scheduled then Overtime is requ…
Warehouse Associate
Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Dental insurance ~ Health insurance ~ Paid time off ~ Profit sharing ~ Vision insurance Benefits/Perks ~ H…
BARISTA (FULL TIME)
Job Description Job Description We are hiring immediately for full time BARISTA positions. Location : Princeton Baptist Hospital - 701 Princeton Avenue South West, Birmingham, AL 35211. …
Senior member of technical staff - devops
Job Description As a Senior Member of Technical Staff (DevOps) , you will play a pivotal role in building and operating the next-generation, AI-first Electronic Health Record platform. This ro…
Customer Service Rep(09402) - 1720 Hamric Dr
Job Description Job Description Job Description You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've …
Lawncare Professional- Leadership Training - Montgomery
Job Description Job Description The technician role is responsible for performing lawn care treatments at Weed Man. This involves receiving a route of jobs to complete each day. These jobs can in…
Escrow Officer
Description D.R. Horton, Inc., the largest homebuilder in the U.S. , was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and …
Process Engineer
Job Description Job Description Purpose of the Position: Responsible for developing manufacturing processes, defining machines specifications, managing equipment suppliers progress, validating eq…
Sewing Engineer - 1433
We are seeking a Sewing Engineer to support the development, optimization, and production of advanced sewn textile products. This role focuses on engineering efficient sewing processes, improving pro…
RDP Specialist - Lowndes
Job Description Job Description JOB DESCRIPTION TITLE: Rehabilitative Day Program (RDP) Specialist CLASSIFICATION: Mental Health Specialist I SALARY RANGE: $29,120.00 - $44, 310.00 SUP…