VONA Operations Coordinator
Purpose: At VONA, we believe in the power of purpose and passion in everything we do. Our Operations Coordinator is responsible for managing critical intake, documentation, and communication workflows. This position requires a high level of independence, discretion, and attention to detail. You will play a key role in maintaining the accuracy and integrity of our case management systems while supporting cross-functional administrative operations.
Based in our Daphne Alabama office, this role is not just about operational readiness; it is about making a meaningful impact on the lives of those we serve.
Core Responsibilities:
This role requires initiative, precision, and the ability to manage multiple administrative functions:
- Deliver administrative support across multiple functions as designated and/or needed.
- Maintain data accuracy and consistency across all systems.
- Monitor and process incoming correspondence, ensuring timely routing and proper documentation.
- Coordinate new hire onboarding, including CAPS entry, welcome packets, birthday tracking, name tags, business cards, and phone orders.
- Check and process office mail; scan and distribute items to appropriate parties including medical records, subpoena, requests scanning to distribute to field and partner companies.
- Manage the Letters inbox, including mailing documents and logging expenses.
- Complete unattached email matching within CAPS.
- Maintain and update CAPS files, including demographics, adjuster assignments, diary dates, attorneys, and providers.
- Review and distribute CC reports.
- Assist with incoming calls and provide general administrative support for the home office team.
- Cross-train on additional duties to provide backup support and ensure continuity of operations.
- Some administrative experience preferred; healthcare, insurance, or case management experience is a plus.
- Strong organizational and analytical skills with a high attention to detail.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Excellent written communication and interpersonal skills.
- Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and the ability to learn internal systems such as CAPS.
VONA is an equal opportunity employer and values diversity in the workplace.
Recommended Jobs
Licensed Practical Nurse 8am-5pm
Job Description Job Description A little about us..... Coosa Valley Medical Center (CVMC) is a progressive health care organization that believes in quality patient care and values their team …
General Labor
Job Description General Laborer PeopleReady is looking for General Laborers to join our dynamic team across multiple sectors, including hospitality, production, warehouse work, auto auction dri…
Assistant Director of Operations
Job Description Job Description Benefits: ~401(k) matching ~ Competitive salary ~ Opportunity for advancement ~ Paid time off You May Be a Great Fit as the Assistant Director of Oper…
Route Service Manager - UniFirst
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representati…
Experienced Bookkeeper
Job Description Job Description Our company is currently seeking an Experienced Bookkeeper to join our team! You will be responsible for preparing and examining financial records for our company…
Psychiatric Hospitalist
Job Description Job Description Psychiatric Hospitalist – Inpatient Only Location: Dothan, Alabama Employment Type: Hospital-Employed Position Overview We are seeking a Board-Certified…
Team OTR Hazmat Company Driver W2 Job in Florence, AL by Silvicom
Hazmat Company Truck Driver W2 - Florence, AL Silvicom is actively seeking skilled CDL A Team drivers to join our extensive fleet. We specialize in the safe transportation of hazmat materials ac…
Pool Technician
Job Description Job Description Pool Technician Job Summary Our company is looking for a reliable Pool Technician to join our team. In this role, you will use vacuums and nets to help clean de…
Automotive GM/ASE Certified Technician
Job Description Job Description We’re Hiring: ASE or GM–Certified Automotive Technician Walt Massey GM – Chatom, AL Are you an ASE or GM–Certified Technician looking for a shop that resp…
IT Support Specialist
Job Description Job Description IT Specialist This position will provide LAN and desktop support to end-users and customer service on company-supported computer applications, platforms, and de…