VONA Operations Coordinator
Purpose: At VONA, we believe in the power of purpose and passion in everything we do. Our Operations Coordinator is responsible for managing critical intake, documentation, and communication workflows. This position requires a high level of independence, discretion, and attention to detail. You will play a key role in maintaining the accuracy and integrity of our case management systems while supporting cross-functional administrative operations.
Based in our Daphne Alabama office, this role is not just about operational readiness; it is about making a meaningful impact on the lives of those we serve.
Core Responsibilities:
This role requires initiative, precision, and the ability to manage multiple administrative functions:
- Deliver administrative support across multiple functions as designated and/or needed.
- Maintain data accuracy and consistency across all systems.
- Monitor and process incoming correspondence, ensuring timely routing and proper documentation.
- Coordinate new hire onboarding, including CAPS entry, welcome packets, birthday tracking, name tags, business cards, and phone orders.
- Check and process office mail; scan and distribute items to appropriate parties including medical records, subpoena, requests scanning to distribute to field and partner companies.
- Manage the Letters inbox, including mailing documents and logging expenses.
- Complete unattached email matching within CAPS.
- Maintain and update CAPS files, including demographics, adjuster assignments, diary dates, attorneys, and providers.
- Review and distribute CC reports.
- Assist with incoming calls and provide general administrative support for the home office team.
- Cross-train on additional duties to provide backup support and ensure continuity of operations.
- Some administrative experience preferred; healthcare, insurance, or case management experience is a plus.
- Strong organizational and analytical skills with a high attention to detail.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Excellent written communication and interpersonal skills.
- Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and the ability to learn internal systems such as CAPS.
VONA is an equal opportunity employer and values diversity in the workplace.
Recommended Jobs
Senior Construction Inspector
Job Description Job Description Salary: $120,000 - $135,000/yeardepending on qualifications and experience Senior Construction Inspector ATIhas a current need for a full- timeSeniorConst…
PT Maintenance Technician at ROI
Job Description Job Description Job Title: Part Time Maintenance Technician Department: Maintenance Supervisor: Maintenance Director FLSA Status: Non-exempt Summary Maintenance …
Youth Sports Instructor
TGA of Southern Westchester is excited to announce an opening for a Youth Sports Instructor ! We are dedicated to providing safe, engaging, and impactful sports programs for youth ages 5-15 in scho…
General Manager(05363) - 25 Rumbling Waters Dr
Job Description Job Description Job Description Title General Manager Duties & Responsibilities: General managers are responsible for everything that happens during the shift. This inc…
218100 - Data Scientist
Chipton-Ross is seeking a Data Scientst for a contract opportunity in Huntsville, AL. BASIC QUALIFICATIONS (REQUIRED•SKILLS/EXPERIENCE): ~2+ years experience working with relational database manag…
Industrial Electrician
Job Description Job Description Description: AAA USA, Inc. is seeking experienced Industrial Electrician to join our team. The successful candidates will be responsible for installing, maintai…
Accounting Manager, Inventory and Project Accounting
Accounting Manager, Inventory and Project Accounting About the Opportunity A growing, project-driven organization is seeking an Accounting & Finance Manager to join its team in the Huntsville, …
Injury Prevention Specialist (ATC, OT, COTA, PT, PTA)
Overview: Athletic Trainer: AHSAA Private School Location: Smiths Station, AL Salary: $45,000-$54,000 a year Job Type: Full-time We are looking for a Certified Athletic Trainer for a …
General Manager for Popeyes - Montgomery
Job Description Job Description Restaurant General Manager As a Restaurant General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional …
Multi Skilled Craftsman Handyman
Job Description Job Description Benefits: Bonus based on performance Flexible schedule Opportunity for advancement We are looking for talented, multi-skilled Craftsman / Handyman wh…