Salesforce Solution Architect

Salesforce Solution Architect - Sales & Service Cloud (SFMC Knowledge Preferred)

Experience

10+ years in Salesforce functional architecture / solution architecture

Job Summary

We are looking for a seasoned Salesforce Solution Architect with strong functional and architectural expertise in Salesforce Sales Cloud and Service Cloud . The ideal candidate will be able to solutionize complex business needs using Salesforce , lead requirement discovery, define scalable architecture, and guide Salesforce developers through delivery . Knowledge of Salesforce Marketing Cloud (SFMC) is a strong advantage.

Key Responsibilities

• Own end-to-end Salesforce solution architecture for Sales and Service Cloud implementations.

• Translate business requirements into functional specifications and scalable Salesforce solutions .

• Lead workshops with stakeholders to gather, refine, and validate requirements.

• Create solution blueprints, high-level designs, process flows, and integration approaches.

• Provide architectural guidance to developers and ensure correct implementation of the solution.

• Drive best practices across configuration, customization, security, data modeling, and deployment.

• Ensure solutions align with Salesforce standard capabilities and long-term business roadmap.

• Support UAT planning and ensure successful release and adoption.

Primary Skills (Must Have)

• Deep functional and solution architecture expertise in:

  • Salesforce Sales Cloud

  • Salesforce Service Cloud

• Strong experience in:

  • Requirement analysis & solutioning

  • Salesforce data model & security model

  • Declarative customization and governance

  • Integration concepts and APIs

  • Stakeholder management & delivery leadership

• Ability to mentor/guide Salesforce developers and ensure delivery quality.