Attendant

Embassy Suites by Hilton Birmingham Breakfast Busperson

At Embassy Suites by Hilton Birmingham, breakfast is more than a mealit's the start of every guest's day. Our Breakfast team plays a vital role in creating a welcoming, organized, and enjoyable dining experience each morning. As a Breakfast Busperson, you will support the breakfast service team by keeping the dining area clean, stocked, and guest-ready while assisting servers in delivering friendly, efficient service.

This role is perfect for early risers who enjoy working in a fast-paced, team-oriented environment and take pride in helping guests begin their day on a positive note.

The Breakfast Busperson supports daily breakfast operations by setting and clearing tables, stocking service stations, and assisting food servers throughout service. This position helps maintain the cleanliness, organization, and overall flow of the breakfast area while ensuring service standards are met.

The Breakfast Busperson works closely with the breakfast and culinary teams to deliver a smooth and welcoming dining experience for all guests.

Dining Room & Service Support

• Set, clear, and reset dining tables according to Embassy Suites and Hilton standards
• Prepare tables for service by cleaning surfaces, folding napkins, and placing tableware
• Ensure all service ware is clean, stocked, and in proper working condition
• Serve guests beverages, breads, and butter to begin their dining experience
• Assist food servers with table service as needed

Cleanliness & Organization

• Clear dirty table settings promptly and transport tableware to the dishwashing area
• Maintain cleanliness and organization of breakfast service stations
• Stock and replenish service areas throughout breakfast service
• Monitor dining room cleanliness and assist with maintaining a welcoming environment

Guest Service

• Greet guests warmly and respond to requests in a friendly, timely, and professional manner
• Support a positive guest experience by anticipating needs and assisting as requested
• Communicate guest concerns or service needs to leadership as appropriate

Schedule & Availability

• Open AM availability required, including weekends and holidays
• Weekday shifts typically begin at 5:30am and end at 11:30am
• Weekend shifts typically begin at 6:30am and end at 12:30pm

Qualifications

• High school diploma or GED preferred
• Previous restaurant, banquet, or hospitality experience preferred but not required
• Strong attention to detail and ability to work efficiently in a fast-paced environment
• Friendly attitude with a commitment to guest service
• Ability to stand, walk, bend, and lift throughout the shift
• Reliable attendance with flexibility to work early mornings, weekends, and holidays

Preferred Experience

• Experience in a hotel or hospitality environment
• Prior breakfast, restaurant, or banquet service experience
• Experience working in a team-based, guest-facing role

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!