Team Leader

Job Description

Job Description

Now Hiring: Team Leader

• Compensation: $14 per hour - $16 per hour
• Location: Huntsville , AL

Our Franchise Partner for Jeni’s Splendid Ice Creams is seeking part-time Team Leaders to join the Clinton Row team!

Jeni’s is devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we fulfill this mission. They are where we serve the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as an art form.

Team Leaders are part-time crew members who lead shifts. In addition to leading shifts, they scoop and serve ice cream to customers, make waffle products, operate the register and manage cash, keep the shop clean, change ice cream buckets, and perform a variety of other important, related tasks.

As a Team Leader, you will:

• Serve the ice cream that Time magazine calls “the best in America.”
• Gain valuable real-world business and entrepreneurship experience.
• Work in an environment centered on serving one another and making people’s days.
• Lead shifts and serve as a role model for other team members.
• Have opportunities for growth within a growing company.
• Receive competitive compensation.

Qualities of a Team Leader

• Demonstrate a passion for community, an eye for detail, a willingness to clean—a lot—stamina to serve customers during long lines, and the ability to work in a fast-paced environment.
• Positively influence and lead a shift of Ambassadors, helping them uphold the highest standards and feel supported.
• Remain resourceful and calm when challenges arise.
• Exercise sound judgment, common sense, and strong interpersonal skills.
• Be familiar with what distinguishes Jeni’s Splendid Ice Creams from other ice creams and be able to share that knowledge with customers. You should be able to communicate it to the 500th customer with the same care and presence as the first.
• Be available to work weekends and late nights, including shifts ending after 11 p.m.
• Provide consistent, world-class service to every customer.
• Be reliable, punctual, and ready to hustle for every shift.
• Be committed to the well-being of the shop team, community, and environment.

About Jeni’s Splendid Ice Creams

Founded by Jeni Britton in 2002, Jeni’s Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in more than 20 cities across the country. This footprint creates meaningful opportunities for Team Jeni’s members who are interested in developing their careers or relocating to a new city to learn, grow, and explore.

Team Leaders make a difference in their shop and community through the way they partner with their team and serve customers. If this opportunity sounds delicious to you, please apply.

By applying to this position, I understand that I am applying to work at a Jeni’s Scoop Shop that is owned and operated by an independent franchisee, not Jeni’s Splendid Ice Creams, LLC. I understand that the franchisee is a separate company and employer from Jeni’s Splendid Ice Creams, LLC.

I acknowledge that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated Jeni’s Scoop Shop, I acknowledge that Jeni’s Splendid Ice Creams, LLC will not receive a copy of my employment application and will have no involvement in employment decisions regarding me, including whether I receive an interview or am hired by the franchisee. I understand that I must contact the franchise organization for information about its privacy practices.