Program Support Officer (IPT)

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Fantastic challenges. Amazing opportunities.

GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we're inspired by the opportunities to innovate and break boundaries. We're proud to play a part in protecting the world's democracies. And we're committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world's aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2025. There are no limits to where you can take your career.

Job Summary

The Program Support Officer (PSO) supports the V22 Program Manager in their day-to-day operations of the program. As Program Support Officer you will be part of the multidisciplinary program team and working alongside additional Program Support Officers. Your primary role is the execution of activities associated with order & demand management, progress reporting, invoicing, monitoring, control and Life Cycle Gate management in close cooperation with the program teams. You are based on site at GKN's manufacturing facility in Tallassee, AL. The PSO role is a good development opportunity to move into a future Program Managers role.

Job Responsibilities

• You prepare and maintain the customer outlook (forecast).
• You manage the customer demand orders and order book and process it in the ERP system.
• You administrate customer portals.
• You report on a pre-defined cockpit of KPI's and take measures in case of deviations.
• You control and monitor on progress, scope, costs, resource management for the programs.
• You support the Program Manager in reporting and Risk & Opportunity management.
• You initiate continuous improvement actions based on analytics.
• You assist with standardizing and optimizing ways of working.
• You perform other related duties as required.

Job Qualifications

Required Qualifications

• Bachelor's degree in Business or a related field
• 2+ years contracts administration, customer support, program management or related field of manufacturing or production
• Must be fluent (speaking and reading) the English Language
• Must be a US Citizen or Green Card Holder due to program security clearance requirements and/or SSA requirements.

Preferred Qualifications

• GKN Aerospace Experience
• A high level of accuracy in performing your work.
• Hands on experience with working in ERP systems.
• A strong working knowledge of Microsoft Office applications (Outlook, Excel, Power Point).
• Customer focus and pro-active attitude, interact with and involve all relevant stakeholders.
• Good communication skills, ability to change communication style where needed.
• Skilled in Web portal environments (Exostar, supplier portals).
• Experience as administrative support within a production company is an advantage.

We'll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go?

A Great Place to work needs a Great Way of Working

Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we've created a culture where everyone feels welcome to contribute. It's a culture that won us ‘The Best Workplace Culture Award'. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.

We're also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.

We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.