Billing Specialist - AL
- Invoice Creation and Submission - Billing specialists are responsible for the creation of invoices inclusive of fees and costs generated by firm business lines. Creation and submission of invoices must meet all compliance standards specific to client service level agreements and within the allowables of investor guidelines.
- Client/Vendor Communication and Systems - All communication is to be completed within the individual client systems and in accordance with required expectations within specific service level agreements. All client communication must be documented in the firm’s case management system. The firm’s department escalation matrix should be used to properly remediate any variance, denial, rejection or dispute with any client. All communications are expected to be completed in a timely (within 24 hours) manner, and with absolute professionalism.
- Strong attention to detail.
- Analytical problem-solving skills
- Proficiency with a desktop computer
- Ability to work with others in a congenial and team-oriented manner.
- Exceptional organizational skills and the ability to multi-task and be adaptable to continual change.
- Excellent verbal and written communication skills.
- Experience with case management and/or invoicing systems, such as CaseAware, LoanSphere, LegalTracker, and similar systems, is ideal but not required.
- Prolonged time sitting at a desk typing, using, and looking at a computer.
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