Remote Customer Service Account Specialist

Are you ready to make a meaningful impact while embracing the flexibility of remote work? AO Globe Life is seeking motivated, service-driven professionals to join our growing team. Our mission is to support veterans, union members, and their families by helping them understand important coverage options that protect their financial futures.

This opportunity offers a purpose-driven career that combines flexibility, professional growth, and the satisfaction of helping others—without the limitations of a traditional office environment.

What Makes This Opportunity Exceptional

Work From Anywhere
Enjoy the freedom of a fully remote position and eliminate daily commuting.

Professional Growth Opportunities
Develop your skills through mentorship, training programs, and advancement opportunities.

Warm Client Consultations Provided
Connect with members who have requested guidance—no cold outreach required.

Comprehensive Training & Resources
All systems, tools, and onboarding support are provided to help you succeed.

Recognition & Incentives
Performance recognition, team events, and opportunities to qualify for company travel experiences.

Union Membership & Stability
Representation through OPEIU Local 277, supported by AO Globe Life’s 70+ year legacy of service.

Key Responsibilities

• Conduct scheduled virtual consultations with members via Zoom

• Help individuals and families understand available coverage options

• Guide clients through the onboarding and enrollment process

• Provide ongoing account support, including updates and client assistance

• Maintain accurate digital records and documentation

• Ensure compliance with company guidelines and state regulations

Qualifications

• Strong verbal and written communication skills

• Self-motivated and goal-oriented with a service-focused mindset

• Comfortable using digital tools and managing responsibilities in a remote environment

• Strong organizational and time-management abilities

• Problem-solving skills and a resourceful approach to client needs

• Customer service or client-facing experience is helpful but not required

Training and mentorship are provided to support your success.

Requirements

• Must be legally authorized to work in the United States

• Must be physically located within the United States

• Reliable high-speed internet connection

• Windows-based laptop or PC with webcam access

If you are ready to build a flexible career while helping families protect their futures, we encourage you to apply and learn more about joining the AO Globe Life team.